
Ira Toyota of Hyannis
Hyannis, MA
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Always quick and courteous My 2015 Tundra is my first Toyota. From the salesman to the purchase of this new vehicle, there were no issues. The last three years the service depar My 2015 Tundra is my first Toyota. From the salesman to the purchase of this new vehicle, there were no issues. The last three years the service department has been exceptional! EVERYONE is always courteous and quick to serve you and solve your issue. Whether it’s big or small. It truly is service with a smile! I would highly recommend Hyannis Toyota. More
Overall I like ‘em. Got this text after hurriedly signing an inspection form: “Hi Thomas! Thank you for choosing Hyannis Toyota. Below is the link to leave a review, w Got this text after hurriedly signing an inspection form: “Hi Thomas! Thank you for choosing Hyannis Toyota. Below is the link to leave a review, which you said we could send to you. PLEASE don't reply- contact the store if you are in need of further assistance.” C’mon guys... Don’t say I “said” so... That’s a bit on the trickster side, and only cheapens my image of you. More
Fantastic sevice Hyannis Toyota service team is fantastic. Justin is informative and wonderful to work with. I would recommend your service department to anyone. T Hyannis Toyota service team is fantastic. Justin is informative and wonderful to work with. I would recommend your service department to anyone. Thank you thank you More
Good Overall Experience From my salesperson Brittany Salls to the finance department it was a professional, straightforward, pressure free buying experience which is all you From my salesperson Brittany Salls to the finance department it was a professional, straightforward, pressure free buying experience which is all you can ask for! More
New tires purchase Excellent service, Justin, the service team member, went above and beyond to make my new tires purchase as convenient as possible (due to my family ci Excellent service, Justin, the service team member, went above and beyond to make my new tires purchase as convenient as possible (due to my family circumstance) and informed me about the progress throughout the day. He reached out to me with the quote during the promotional month and beat other competitors’ quotes. More
Still Love Hyannis Toyota I love the new valet parking! It was raining, I couldn't find a parking spot, and had circled the lot once already; then I saw the attendant and he of I love the new valet parking! It was raining, I couldn't find a parking spot, and had circled the lot once already; then I saw the attendant and he offered to park it for me. I wasn't sure if I should have tipped him tho. Then my favorite morning show was on in the lounge (thanks!) Then my vehicle was done sooner than promised- that was nice. The representative came out and THOROUGHLY explained to me exactly what was done, and advised me. I especially appreciate the completeness of that explanation. The cashier wasn't the friendliest person. I was trying to ask her a question but she seemed to talk right over me, maybe in an effort to keep the line moving?? but to me that was no excuse. Thus the 4- and not 5-star rating. (That question was answered when I received this survey) This is the second vehicle I have acquired from Hyannis Toyota in 18 years and I love them bcuz I can depend on them to Last, and I appreciate that! More
20000 mile service. I arrived a few minutes early and they finished a few minutes earlier than expected. They briefed me on what the results were and scheduled my next ap I arrived a few minutes early and they finished a few minutes earlier than expected. They briefed me on what the results were and scheduled my next appointment. More
Quick, friendly, accommodating, clean, and comfortable See above comments. Friendly and helpful staff. Service waiting area is clean, large, comfortable, and offer coffee and lots of snack choices as well. See above comments. Friendly and helpful staff. Service waiting area is clean, large, comfortable, and offer coffee and lots of snack choices as well. It was a rainy day and not much parking so a valet attendant took and parked my car for me! Very much appreciated. More
Excellent service dept I’ve been using Hyannis Toyota service for years (even while I was living in Boston I’d make the trip) because they’re the best and most professional. I’ve been using Hyannis Toyota service for years (even while I was living in Boston I’d make the trip) because they’re the best and most professional. More
Excellent service Though just in for an oil changed and a check up, I was pleased that the lady who checked me in followed up with allthe points i was concerned with. N Though just in for an oil changed and a check up, I was pleased that the lady who checked me in followed up with allthe points i was concerned with. No Jiffy Lube Show involved, simply great timely service witha clear report of the vehiclescondition! More