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Ira Toyota of Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.4
1,083 Reviews
Call Dealership (774) 327-6100
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1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,083 reviews

January 03, 2025

We bought our car here and have also had periodic maintenance performed at the service department. Highest marks for both sales and service department. More

by rgdurbin99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kinney
Report | Print
Jan 04, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Making an appointment was a waste of time and energy, was lied to about timing multiple times More

by matt.sullivan316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Dec 31, 2024 -

Ira Toyota of Hyannis responded

We apologize for the extremely disappointing experience you had in service. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to me. Marlaine Ruby Customer Relations Manager IRA Toyota of Hyannis 774-327-6055 mruby@iratoyotaofhyannis.com

December 28, 2024

Love this place! Great people! Great service! Fair prices ! I highly recommend this place! Hyannis Toyota!!!! More

by loralopardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Winter, David Prunier, Jonathan Brown, David Gavin
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Dec 29, 2024 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 28, 2024

Great experience, fair pricing for service, nice and easy in and out, my go to place to service our Rav4 More

by Kevin 02563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Holzworth
Report | Print
Dec 31, 2024 -

Ira Toyota of Hyannis responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

December 28, 2024

I've had bad luck with Toyota dealerships past 5 years. To the point that the old nickname became the norm "stealerships". Then I went to Toyota of Hyannis. They treated me like a customer and didn't try More

by stevedavisats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service
Report | Print
Dec 31, 2024 -

Ira Toyota of Hyannis responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

December 27, 2024

Been going to Toyota for many years and always have great experience. Will continue going. More

by jennierich6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moberg
Report | Print
Dec 28, 2024 -

Ira Toyota of Hyannis responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 27, 2024

Great service every time! Today Steven helped me and he was excellent! I am a loyal customer at Ira Toyota of Hyannis. More

by Jodi G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in the service department
Report | Print
Dec 29, 2024 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

Assisted me in finding exactly what I needed in a vehicle and what I wanted. Courteous and professional. More

by Anne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Kinney
Report | Print
Dec 25, 2024 -

Ira Toyota of Hyannis responded

Hi Anne, we are so happy to read such a great review about Ira Toyota of Hyannis! Feel free to reach out to us if you need anything. Have a wonderful day.

December 20, 2024

Nicole in the service department handled our issue perfectly. It took nearly two weeks to get the parts and Nicole made sure to keep us notified every step of the way. She was very apologetic when th More

by Mike Valentine
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Dec 22, 2024 -

Ira Toyota of Hyannis responded

Mike, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Hyannis. Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Outstanding sales team- great and highly personalized customer service - I’ll buy my next car here More

by SM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Riley
Report | Print
Dec 22, 2024 -

Ira Toyota of Hyannis responded

Hi, thank you for taking the time to leave a review for us at Ira Toyota of Hyannis. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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