Ira Toyota of Hyannis

I entered this Toyota Dealership several weeks ago, as I have been looking for a pre-owned RAV4. Having test driven a newer RAV4 at Falmouth Toyota, I liked the car, but not necessary the salesperson. The have been looking for a pre-owned RAV4. Having test driven a newer RAV4 at Falmouth Toyota, I liked the car, but not necessary the salesperson. The dealership atmosphere and personnel were okay, but they felt like old-fashioned car dealers who were used to playing the same car-buying games. I had contacted your online sales person, Tim Fenner, recently, about cars on the lot in Hyannis, and Tim promptly returned my email. The message that he left was very nice and felt very "no-pressure". When I stopped in I was greeted by Tim and Donna (my apologies, but I forgot her last name). Although this was supposed to be a casual visit, Tim seemed sense my needs when we started talking about price and models. Tim was able to locate a pre-owned and certified SUV that met all of my needs; a RAV4 Limited. I got everything I was looking for: heated power leather seats, moon roof, blue tooth capability, and a car that was in excellent condition. Between Tim and Rob Iodice, we were able to negotiate a workable price and monthly payment for the vehicle. Although I wasn't necessarily planning to drive an SUV home that day, they both made it possible during my stay at the dealership. I left a very happy customer and have been enjoying the SUV ever since. Given the weather we have been having lately, I feel secure in know that this SUV will make my work trips safer and more comfortable. More

Tim is a very professional and comfortable young man to work with. He is a credit to his profession as a salesman and a credit to your dealership. I look forward to having Tim just a phone call away to hel work with. He is a credit to his profession as a salesman and a credit to your dealership. I look forward to having Tim just a phone call away to help me with my new purchase and ongoing experience with Toyota. I give Tim 5 stars and would not hesitate to refer friends and family in his direction. He is polite, intelligent, and refreshing. I'm very happy with my new lease. Thank you Tim! More

Sales man JR Riley made what is usually a painful experience go smoothly. This is my first experience with Hyannis Toyota and would recommend dealership and Mr Riley to others. experience go smoothly. This is my first experience with Hyannis Toyota and would recommend dealership and Mr Riley to others. More

Did not expect to buy a car on the evening of Dec 31 at 6PM. JR helped us find the car that met our requirements, took us for a test drive in that car and sold it that evening. I was not there but about 1- 6PM. JR helped us find the car that met our requirements, took us for a test drive in that car and sold it that evening. I was not there but about 1-1/2 hours. I felt confident that I had mad the right decision, a Hybrid with excellent mileage and a 2013 that was a good deal at the same time. More

Our buying experience with J R was one that my wife and I will cherish every time we drive our new car, he was GREAT will cherish every time we drive our new car, he was GREAT More

Mark Isaac Howard has sold our family several vehicles, including our latest one last week, a 2013 Avalon XLE Hybird. Mr. Howard is thoroughly professional, steeped in product knowledge, low key yet highl including our latest one last week, a 2013 Avalon XLE Hybird. Mr. Howard is thoroughly professional, steeped in product knowledge, low key yet highly effective. When I turned down a deal on this latest car, he kindly call me back to see if something could be worked out, convincing management to go a bit further to make the deal. Mr. Howard is sincere and takes a personal interest in his customers. Megan Hughes, service assistant, is outstanding in every way, unflappably patient and pleasant, and always thorough and helpful. Others at the dealership seem to be the same. I have dealt with a to of automobile dealers over the years. This one is on the top of my praise list! -Chuck Wildman, Osterville, MA More

I am providing this rating for what was a beyond excellent sales experience with Justin Phillips at Hyannis Toyota. As a first time car buyer, I was nervous and unsure of how the experience would g excellent sales experience with Justin Phillips at Hyannis Toyota. As a first time car buyer, I was nervous and unsure of how the experience would go. Right away, Justin was incredibly friendly and made me feel very comfortable and at ease. He did a wonderful job of being personable AND professional, something every sales person should be. He knew exactly what he was doing and it made me feel confident that I would be receiving the best treatment possible. I love my car and I loved my experience at Hyannis Toyota! I am happy to deal with Justin for years to come. He was just plain great. More

Great experience, Russ K was just terriffic and very persistant in getting us a vehicle we would like. We got a Lexus RX 350 SUV, which I would not recommend (who ever heard of 12v outlets buried in the persistant in getting us a vehicle we would like. We got a Lexus RX 350 SUV, which I would not recommend (who ever heard of 12v outlets buried in the center glove box, at the very bottom, or having to change the radio station via mouse on a computer screen, give me the traditional FM 1-5 pre-programmed push buttons). But I would definitely recommend Russ K & this dealership, service dept is clearly gottheir act together. Great job Bryan S, see you soon! More

JR was super friendly to us. He was knowledgable, funny, and made us feel welcome. He was great. Lorie the business manager was also fantastic and knowledgable. and made us feel welcome. He was great. Lorie the business manager was also fantastic and knowledgable. More

What a great experience with JR. Honest, direct and on What a great experience with JR. Honest, direct and on time. The service department is great as well. I recommend buying here, especially with zero i What a great experience with JR. Honest, direct and on time. The service department is great as well. I recommend buying here, especially with zero interest. More