
Ira Toyota of Hyannis
Hyannis, MA
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From the moment I started working with J.R., in my process of selecting and buying my Tacoma, I found him to be most helpful, quite patient and very knowledgeable when it came to assisting me with my process of selecting and buying my Tacoma, I found him to be most helpful, quite patient and very knowledgeable when it came to assisting me with my purchase. I am a very particular buyer and I appreciated having him as my seller because he worked very hard at getting me what I wanted for a vehicle. His communications with me on the phone ( when necessary ) was always very prompt. He has a good personality and humor which makes the buying process that much more enjoyable. Without question, I would seek his assistance with my next purchase. More
I purchased a used camry from Hyannis Toyota and Marc Issac Howard made the experience absolutely wonderful. Not only did he answer my thousand questions but he was also a hands on sales person who went Issac Howard made the experience absolutely wonderful. Not only did he answer my thousand questions but he was also a hands on sales person who went the extra mile to make sure I was happy. I never felt pressured to purchase something out of my price range, he listened to me needs and wants in a vehicle and he found the perfect fit for me. His follow up has been amazing, his demeanor is kind and understanding and he really took the extra steps to make my fifth toyota purchase an amazing one. I will continue to shop at Hyannis Toyota for years to come just as I have in the past for the wonderful staff and overall feeling I get of being valued. I have also dealt with Meaghan Hughes in the service department and she has been a delight as well. She always explains the services, prices and answers all my questions with ease. She is knowledgeable personable and makes my time in the service department well spent. LOVE HYANNIS TOYOTA! More
John provided a very professional experience. He treated me with respect and was knowledgeable regarding his product. It was not hard sell, but clearly wanted this deal to be done to my satisfaction. I wo me with respect and was knowledgeable regarding his product. It was not hard sell, but clearly wanted this deal to be done to my satisfaction. I would recommend this dealership to anyone considering a Toyota. More
We saw a used Acura RDX on the lot and stopped in to test drive it. Isaac arranged for us to take a drive. During the drive Isaac asked all the right questions. We quickly determined that the RDX was not drive it. Isaac arranged for us to take a drive. During the drive Isaac asked all the right questions. We quickly determined that the RDX was not the vehicle for us. Based on the questions Isaac asked he was able to steer us toward a used Toyota Highlander. We test drove it, and it wound up being exactly what we were looking for. Isaac was very low pressure, professional and very easy to deal with. We are very happy with the vehicle and our experience at Toyota. I would recommend Isaac to anyone looking to purchase a new or used vehicle. More
I recently purchased a new Tundra Crewmax and was fortunate enough to get JR Riley as my salesperson. He made the process painless and enjoyable. He was knowledgable, friendly and very helpful thro fortunate enough to get JR Riley as my salesperson. He made the process painless and enjoyable. He was knowledgable, friendly and very helpful throughout. I would certainly recommend Hyannis Toyota and JR Riley to any prospective buyers. More
We knew exactly what we wanted for a vehicle and did our homework. We called the dealership and was able to hammer out a deal over the phone and get the transaction started before making a somewhat long tri homework. We called the dealership and was able to hammer out a deal over the phone and get the transaction started before making a somewhat long trip to close the deal. Justin was very fair and accommodating and made the whole transaction very pleasant. More
J. R. Was genuinely interested in making sure we understood what Toyota had to offer and fulfilling our needs. Unlike another dealer where we test drove a car, there was no high pressure sales pitc understood what Toyota had to offer and fulfilling our needs. Unlike another dealer where we test drove a car, there was no high pressure sales pitch. We greatly appreciated that. And when we selected our Toyota and came to pick it up, J.R. patiently explained all the new technology and features. We would definitely recommend going to Hyannis Toyota and talking to JR if you are considering a new car. More
I got a competitive price for a new Tacoma AccessCab after revealing the price of a competitor. The follow-up was excellent; friendly and attentive. They made it easy and pleasant to buy my new truck. I after revealing the price of a competitor. The follow-up was excellent; friendly and attentive. They made it easy and pleasant to buy my new truck. I felt respected rather than conned. I have bought other vehicles at this dealership and felt that they appreciated my continued business; a rarity for car dealers. More
We had previously dealt with John at this dealership and we were very happy with our prior experience. We were very pleased with this recent purchase through John at this dealership. John was thorough and we were very happy with our prior experience. We were very pleased with this recent purchase through John at this dealership. John was thorough and professional and did not pressure us at any point in the process. While we were not completely happy with the trade-in value offered on our old car, John did what he could to get that amount increased. All other pricing and service aspects were top notch. I would definitely recommend John and this dealership to a friend. More
I work in real estate sales, so understand that relationships are best cultivated as long-term associations that carry value.Our sales person JR Riley treated us with respect and did not "force" a relationships are best cultivated as long-term associations that carry value.Our sales person JR Riley treated us with respect and did not "force" any aspect of our experience. We bought a low-miles used Lexus RX350 and are very happy.JR made sure that an extra accessory that was ordered as part of our transaction arrived quickly and was installed quickly.He followed through in an impressive manner! We have bought numerous vehicles from both Hyannis and Orleans Toyota and hope and expect that Prime Motor Group will continue the fine service we have always received at these dealerships. More