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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,274 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 789 service reviews

June 20, 2026

Timely,efficient,courteous and knowledgeable. Helped me get discounts and saved me a lot. Liked person to person contact instead of all texts. Same car for 22 years Purchased xx this dealership More

by doctoro43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 22, 2026 -

Ira Toyota of Hyannis responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2026

Except for the price of repairs, I have used this dealer for over 20 years. Knowledgable, cooperative, and constructive service associates. More

by cibenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Irizarry
Jun 08, 2026 -

Ira Toyota of Hyannis responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 03, 2026

Always go to Toyota of Hyannis to get my car serviced. They are very thorough. They run safety checks and always let you know what needs replacing or what will need to be replaced soon. Staff is so polite More

by kyra.jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 05, 2026 -

Ira Toyota of Hyannis responded

Hi, we are so happy to read such a great review about Ira Toyota of Hyannis! If you have any further questions, please don't hesitate to reach out!

June 03, 2026

I had an appointment to get a battery check. They said one to 1 1/2 hours. After 1 1/2 hours I went and checked and they hadn’t even done anything. After two hours, they told me I needed a new b More

by wxclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irratatu?
Jun 05, 2026 -

Ira Toyota of Hyannis responded

Hello,   Thank you for your feedback about your recent appointment as this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so, that similar situations can be addressed and prevented.    If you would like to reach out to me, please use information below or contact our service manager, Kenny Guay at 774-327-6053.   Regards   Marlaine Ruby Ira Toyota Hyannis  Customer Relations Manager mruby@group1auto.com 774-327-6055

June 01, 2026

It is easy to book quick appts, the service department staff is very friendly as well More

by Archie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Jun 03, 2026 -

Ira Toyota of Hyannis responded

Hi Archie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2026

Sara Richards was great. The text sent inspection and additional recommended service app/page stinks. Ask your customer how they want to be communicated with. A simple phone More

by pmrlawyer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
May 23, 2026 -

Ira Toyota of Hyannis responded

Good afternoon pmrlawyer,    Thank you for sharing your feedback with us! Your input is valuable, and it will help us to provide a better experience for you in the future.    While it is required that we initially reach out to our customers via the text message system, a followup conversation with the customer should follow. We will remind our desk staff of this.   Thank you for the kind words about your service advisor.   Regards, Marlaine Ruby Ira Toyota Hyannis  Customer Relations Manager mruby@group1auto.com 774-327-6055

May 07, 2026

As the cost of everything increases I am pleasantly surprised @ the good value & consistent high quality offered by the Service Dept. @ IRA Toyota. The staff, to a person, are always professional. More

by p.m.Rose365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 14, 2026 -

Ira Toyota of Hyannis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Hyannis. If you have any further questions, please don't hesitate to reach out!

April 28, 2026

I Believe IRA of Hyannis is a good dealership one that you can trust in what they say. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy , Dennis Lopes
May 14, 2026 -

Ira Toyota of Hyannis responded

Hello Tom, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 26, 2026

They got me right in for repairs to honor a deadline I requested very much appreciated More

by Roadweary59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob irizarry
Apr 27, 2026 -

Ira Toyota of Hyannis responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2026

I go there for my tail light. They don’t tell me exactly what happened. Poor service unprofessional same happen within a year. Spent so much money last year to fix my tail light s More

by Abdula.maqbool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Apr 27, 2026 -

Ira Toyota of Hyannis responded

Hello Abdula.maqbool, I apologize that you experienced your tail light. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Thank you, Marlaine Ruby Ira Toyota Hyannis - Customer Relations Manager mruby@group1auto.com 774-327-6055

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