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Ira Toyota of Hyannis
Hyannis, MA
1,320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 819 service reviews
October 03, 2026
The customer service in the store was great! !! One thing that I am not sure was done this way or not that I would like to recommend is: We were there for a recall and state inspection, car was d !! One thing that I am not sure was done this way or not that I would like to recommend is: We were there for a recall and state inspection, car was dropped off at ≈10am we got the car back at ≈5pm but state inspection wasn't done because the "person who does it had already left". That lead me to believe that you guys waited for the recall service to be done before the inspection, instead if you had done the inspection 1st, I believe we would have all services done on the same day without issues. But again! Great service was given by everyone on the service center! More
by jlct
Employees Worked With
Thomas Leal
September 23, 2026
Had my sienna checked prior to my driving back to Florida. The entire experience was great. The customer rep, Francis, was knowledgeable, professional, and courteous. He took his time explaining what Florida. The entire experience was great. The customer rep, Francis, was knowledgeable, professional, and courteous. He took his time explaining what would be done to my car, what the approximate cost would be and made sure I was agreeable to the plan. I was given a courtesy ride to and from the nearby Mall to wait for the work to be finished. All in all a very pleasant experience. LyndaS More
by dieselsmom12
Employees Worked With
Francis in Service Dept
September 21, 2026
Very professional and also very friendly. I arrived at a busy time and the service manager actually came out to greet me and assure me that I would be taken care of very shortly. I felt cared I arrived at a busy time and the service manager actually came out to greet me and assure me that I would be taken care of very shortly. I felt cared for as soon as I walked in the door. Very good service and staff explained every aspect of the service of my vehicle. More
by Rwhritenour
Employees Worked With
Dennis Lopes, Thomas Leal
September 13, 2026
Hyannis Toyota provides excellent service to both of our Toyota's. From the Technicians to the Service Representatives, they always have our back. Take excellent care of our cars and help save us money! Toyota's. From the Technicians to the Service Representatives, they always have our back. Take excellent care of our cars and help save us money! More
by Tbrb3985
Employees Worked With
Eric
September 10, 2026
Had my Tacoma’s oil changed while I waited. Everyone I dealt with was professional and courteous. The waiting area was was clean and comfortable. The mechanic performed the work quickly. Everyone I dealt with was professional and courteous. The waiting area was was clean and comfortable. The mechanic performed the work quickly. More
by Vpodha5
Employees Worked With
Thomas Leal, Whitney Marie Washington
