Ira Toyota of Manchester

Fast dependable service, I was in and out! Also offered me same day service based off my initial call. Also offered me same day service based off my initial call. More

Two stars only because my sales person, Lisa was friendly and easy to work with and because the buying process was arguably quick and easy. Also, Jarrin, the finance manager, was efficient, presented the "ex and easy to work with and because the buying process was arguably quick and easy. Also, Jarrin, the finance manager, was efficient, presented the "extras" like a warranty, GAP insurance, etc. but when declined wasn't pushy and moved on immediately. In fact, this could be a five star review if not for three things that I personally found ridiculous and if they didn't happen to have the perfect used vehicle for me I would have walked away. 1. Don't bother getting pre-approved through your credit union or bank. Outside financing is not welcome even if you show up with a cashiers check. This wouldn't be so bad if they worked with local credit unions but they don't, at least not with mine who is well established in the community. Mostly an annoyance though and this alone wouldn't have caused me to walk away. 2. IKON Vehicle Security... they effectively force this $500 line item on you. They claim it is a value add for you but really it is for their benefit when it comes to "vehicle recovery" and they just pass the cost on to you. They did drop this to $324 for me which I was willing to do as they "had already installed it" leading me, and I'm sure others, to infer this was installed in such a way that is not easily reversed. The reality is I was able to remove the device in under 2 minutes, I simply popped the hood, loosened the battery terminals and popped the device off the battery where it had been stuck with 3M double sided tape. Absolute lack of real transparency on this device and the unwillingness to just pop it out of the vehicle and remove the line item fully is just bad business. The device is also a massive privacy concern; I reviewed the T&Cs to set your IKON account up, you are required to give them permission to use your data for whatever purpose and sell your data to anyone without restriction. 3. Nitrogen tire fill at $250 that you can't decline because they've already done it. They did reduce this to $195 which is still absolutely ridiculous. If this is an option people want to pay for they absolutely should be able to, but if you don't want it then you shouldn't have to buy it, simple as that. More

I don’t have any sales experience with this dealership, only service. Quality of work is good. Service advisers are flaky and the customer check-in process can be highly frustrating. I had the front and re only service. Quality of work is good. Service advisers are flaky and the customer check-in process can be highly frustrating. I had the front and rear brakes replaced. I found the pricing to be fairly competitive, assuming true Toyota parts were used. More

This is the best dealership I have ever brought my vehicle to !!! Everyone is so friendly and helpful and the service is impeccable and everything was done in a short time ….. I got a ride home and a vehicle to !!! Everyone is so friendly and helpful and the service is impeccable and everything was done in a short time ….. I got a ride home and a call to tell me when it was ready …… what else could you want …… I will never do business anywhere else !!!! I love IRA TOYOTA !!!!! More

I took my car to the repair shop so they could find the problem, as the parking sensors weren't working. I had already told them that I had previously scanned it and that it hadn't shown any errors. They c problem, as the parking sensors weren't working. I had already told them that I had previously scanned it and that it hadn't shown any errors. They charged me $195 and wanted to charge me by the hour because they couldn't find the fault. I think they should only charge if they actually fix the problem, and I feel ripped off by this. More

Bad experience made me wait more than 3 hours which is about an hour job just oil change I explained them I have to pick up my daughter at daycare. It wasn’t very good for me about an hour job just oil change I explained them I have to pick up my daughter at daycare. It wasn’t very good for me More

I’ve been a repeat customer for over 12 years. I’ve bought three vehicles during that time. Service and sales have always surpassed my expectations and I will be a lifelong customer. If you want t I’ve bought three vehicles during that time. Service and sales have always surpassed my expectations and I will be a lifelong customer. If you want to feel like you matter, as a customer, go to Ira Toyota of Manchester. More

I had a fantastic experience at IRA TOYOTA My salesperson MO was incredibly professional, knowledgeable, and truly made me feel valued, not pressured. He patiently explained all the features of my new Toyota MO was incredibly professional, knowledgeable, and truly made me feel valued, not pressured. He patiently explained all the features of my new Toyota corolla cross, ensuring I understood everything before I drove off. The finance team was also great, and the whole process was smooth and stress-free, from browsing to taking the keys. I highly recommend asking for Mo if you're looking for an honest, helpful, and genuinely friendly guide to finding your perfect car!". More

Everyone is very nice and courteous. I appreciate the convenience of getting an appointment when it works for my schedule and not having to wait too long. I appreciate the convenience of getting an appointment when it works for my schedule and not having to wait too long. More