Ira Toyota of Manchester

It was easy to schedule an appointment for the 10000-mile service on my 2025 Sienna. The vehicle was received at the scheduled time (no wait), and I was on my way home in 50 minutes. The service advisor was service on my 2025 Sienna. The vehicle was received at the scheduled time (no wait), and I was on my way home in 50 minutes. The service advisor was friendly and professional. I really appreciated the emailed video of the mechanic's inspection of the tires and brakes as part of Toyota's safety check. I have purchased 3 vehicles from IRA/Manchester since 2005, and had gotten regular service there. In all of those years, I have only had one unpleasant experience (with a sales manager in 2025). More

You feel part of the family … Great staff very friendly … recommend everyone to see Ira Toyota in Manchester New Hampshire recommend everyone to see Ira Toyota in Manchester New Hampshire More

Extraordinary effort, knowledgeable sales and service team that goes above and beyond. Terrific communication from start to finish. Total pros, very transparent and high integrity the entire time! They s team that goes above and beyond. Terrific communication from start to finish. Total pros, very transparent and high integrity the entire time! They set a high standard for all dealerships! More

Excellent experience, I traded a car and purchased a used car and everyone involved was helpful and not pushy at all, from our awesome sales consultant, Joshua Torres, to sales mgrs Dave Lelesi and Mikey Mor car and everyone involved was helpful and not pushy at all, from our awesome sales consultant, Joshua Torres, to sales mgrs Dave Lelesi and Mikey Morrison, and used car manager Mike Fiala, all excellent. More

Mo was an absolute pleasure to work with and made it absolutely simple to seal the deal. There wasn’t any time wasted at all waiting around like other dealers. Made the 5 hour drive up to the dealer for absolutely simple to seal the deal. There wasn’t any time wasted at all waiting around like other dealers. Made the 5 hour drive up to the dealer for the car absolutely worth it and he reminded us of everything we would need to seal the deal to save us an extra trip. More

Mo was incredible, very knowledgeable and easy going. Made the whole experience smooth and hassle free. Will gladly go through them again Made the whole experience smooth and hassle free. Will gladly go through them again More

Danielle Mcgann is very friendly and helpful. She resolves my daughter car problems that release our headaches. She resolves my daughter car problems that release our headaches. More

Danielle was fantastic! She had great attention to detail and made me feel comfortable the minute I arrived. A+ She had great attention to detail and made me feel comfortable the minute I arrived. A+ More

Jennel is a keeper Enjoyed working with her, will ask for her the next time for her the next time More

Eight years servicing my cars here. One visit with advisor John Wight ended it. I came in for an oil change and tire rotation. He told me the oil wasn't due, but that a transmission One visit with advisor John Wight ended it. I came in for an oil change and tire rotation. He told me the oil wasn't due, but that a transmission fluid exchange and rear differential service were both due at 60,000 miles and had to be done together. He showed me one price on his screen before any work began: $229. I agreed and waited 2.5 hours. The register said $404.83. When I asked why, his answer was that's the price of the services. At home I read Toyota's official maintenance guide. At 60,000 miles both fluids are INSPECT only. Replacement is for vehicles that tow or haul heavy loads. I told him twice I barely drive. The service department later emailed me Toyota's schedule themselves, apparently without reading it, because it shows exactly what I'm saying. The paperwork: my authorization is timestamped 7 seconds after the repair order opened, before anyone looked at the car, presented to me as a check in signature. It says customer states replace rear differential oil. I never asked for that. It says drop off. I waited on site 2.5 hours. Every wrong entry sold more work. At pickup he didn't know where my car was and handed me keys to the WRONG vehicle. I requested a refund in writing the same day. Management defended the charges twice, then went silent. My card issuer has it now. Over eight years I sent more than ten family members and friends here to buy and service their Toyotas. I'm telling every one of them what happened. Check your maintenance guide before you sign anything at this desk. Inspect and replace are different words. The difference cost me $330 and cost them every customer I ever brought. More