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Ira Toyota of Manchester
Manchester, NH
2,326 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,326 reviews
August 21, 2025
Take all my vehicles (and some relatives’ vehicles) to Ira Toyota. I get a nice video of the items in question and great service and follow up. Ira Toyota. I get a nice video of the items in question and great service and follow up. More
by Billmazerall
Employees Worked With
Brian Bell, Mike Rivera, John Oliver
August 20, 2025
Just bought my car a few months ago and I got a message saying it was time for maintenance. I made a call to the service department of the dealership and told them my car wanted a maintenance service. I saying it was time for maintenance. I made a call to the service department of the dealership and told them my car wanted a maintenance service. I was able to get appointment for the very next day. I showed up was greeted and checked in by Michael who listened to all my concerns. He was very informative. Kept me in the loop throughout the process. He even went over everything that was being recommended at this maintenance service. Explained in detail All the recommendations. So I was able to make decisions as to what to do now and what can wait until the next maintenance service call. I felt well listened to and taken care of Very happy with my purchase of my RAV4 And the service I received every time I walk in the door. I will be returning . Oh and Danielle is also a great greeter service person. More
by hope
Employees Worked With
Michael and Danielle
August 19, 2025
Today was a very long day. I waited in line 30 minutes before being greeted by an advisor. The best news of the day was the oil change that I thought was needed was not necessa I waited in line 30 minutes before being greeted by an advisor. The best news of the day was the oil change that I thought was needed was not necessary so I was only there for state inspection. I never received a text update regarding my vehicle. Two hours later when I approached the desk to find out where my car was, my advisor could not be located. Someone else helped me. I was finally on my way. But a state inspection should not take 2 1/2 hours, especially when I had an appointment More
by Dcw
Employees Worked With
John
August 14, 2025
I have used this dealer for more than 10 years. I have purchased 5 cars from them and had them services at IRA. On 9/13/25 I had an appointment for service at 10:45. I arrived at IRA, was ignored f I have purchased 5 cars from them and had them services at IRA. On 9/13/25 I had an appointment for service at 10:45. I arrived at IRA, was ignored for 15 minutes and then some (unknown) service technition showed up. I did not recognize any of the service technitions, and most did not seem to know what they were doing. I was told that my vehicle would be donbe between 12:30 and 1:00. i got a shuttle ride to the mall. At 1:30 I had heard nothing so I called the number I received a test from (it indicated that I could call that number, you cannot, I got an error). I called the main number and after waiting 20 minutes I finally got an answer, I was told that the service technitian had messaged me regarding service needed (He did not). I then had another service technbition forward me the service needed. I needed to have $1300 of service done and was told it would take another 4 hours of work. I have never had this problem with service in the past and have always bee notified, if done or service was needed. I guess now it is my responsibility to check when my car is done. I tried to get a shuttle ride back to IRA but after 30 minutes I heard nothing, not that the shuttle was on the way or that the shuttle was out and will come to picj me up when back. So I walked back to IRA (with a temp in the low 90s). I did get a rental car from IRA and went home for the evening. In the morning I returned the rental and asked who I should talk with to get my vehicle. The test I received on the 13th, said it was Bryan. I checked with Bryan on the 14th (it was not who I checked in with and he had no idea who I was. He did get the paper work and I paid for the service. I was told by the service manager that after this fiasco I woulod get a discount. The discount ended up being 7.6% of the cost of service. I consider this virtually nothing as. discount. I was insulted that this is what they thing of a long time customer. I will be looking for another place to service my vehicle in the future. My impression of IRA in Manchester is that: 1- The cannot hold on to people 2- Service has no idea what they ae doing 3- They do not care about customers coming back. More
by rmsgunk
