Ira Toyota of Manchester

Amazingly Responsive When I called late on a Thursday afternoon with a truck breakdown I was resigned to the fact that I was probably looking at the following week before When I called late on a Thursday afternoon with a truck breakdown I was resigned to the fact that I was probably looking at the following week before my truck would be repaired. Imagine my surprise when they told me it could be looked at the following day(Friday). Having already determined what the problem was by looking up the DTC, the potential cost was in the thousands. However, unknown to me , this particular problem was covered by the factory as an inherent problem so therefore there was no charge. They also went the extra mile by going through the vehicle and checking everything from the tires to the belt to all the fluid levels. First time in a long time that I left without one dime out of pocket. A very pleasant experience with outstanding service. More

Car services Was excellent service from start to finish! Jim was very professional from the minute I arrived and provided a thorough explanation of the service tha Was excellent service from start to finish! Jim was very professional from the minute I arrived and provided a thorough explanation of the service that was done to my vehicle along with what was needed to be done to pass my upcoming inspection! More

Great Vinnie is the best. Very patient and friendly. Great experience. no pressure. Went out of his way to help me return my Kia. Great experience Vinnie is the best. Very patient and friendly. Great experience. no pressure. Went out of his way to help me return my Kia. Great experience More

always good The service is very professional. It is what you would expect from a large successful dealership-- fast, courteous. The waiting area has beeb set u The service is very professional. It is what you would expect from a large successful dealership-- fast, courteous. The waiting area has beeb set up to accommodate customers. tv, coffee. Of course, they offer rides to other locations where a customer might prefer to wait--shopping mall, office, and home. More

Best dealership customer service I have seen. They are will to work with you so that way in the end you both get what you want. They have great customer service and they are quick about getting yo They are will to work with you so that way in the end you both get what you want. They have great customer service and they are quick about getting you a car and getting it ready. Would recommend them to anyone looking to buy a new or used car. More

Jim was great to work with Jim was very easy to work with and got the vehicle done in time. I did request to have the inside of the vehicle cleaned and vacuumed, the front mats Jim was very easy to work with and got the vehicle done in time. I did request to have the inside of the vehicle cleaned and vacuumed, the front mats were rinsed and it was not vacuumed. More

Service Team The service team is excellent with every visit and is honest which I love about here. I wouldn’t get my car serviced anywhere else! The service team is excellent with every visit and is honest which I love about here. I wouldn’t get my car serviced anywhere else! More

Great rep Dan Smith Dan Smith was courteous, friendly and respectful. The service was done fast. The price was acceptable. I will keep him as my preferred rep. Joanne B Dan Smith was courteous, friendly and respectful. The service was done fast. The price was acceptable. I will keep him as my preferred rep. Joanne Bresnahan More

Excellent I also had trouble connecting my phone to bluetooth for car... and John was there to help me, best thing ever! Thank you, he's my hero... I also had trouble connecting my phone to bluetooth for car... and John was there to help me, best thing ever! Thank you, he's my hero... More

Air bag recall and front brake replacement Dan was my customer service rep and was very helpful courteous and professional meeting and exceeding my expectations. Dan is a asset to the Toyota fa Dan was my customer service rep and was very helpful courteous and professional meeting and exceeding my expectations. Dan is a asset to the Toyota family More