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Ira Toyota of Manchester

Manchester, NH

Overview
Employees
Reviews
Vehicles
4.5
2,264 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,264 reviews

March 20, 2025

Best Toyota dealer Very courteous staff. Even the young lady doing cleaning was friendly today I appreciate the cleanliness and the polite quick service every visit More

by Elizabethrmohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Boudreau
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2025 -

Ira Toyota of Manchester responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Manchester! Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2025

The best excellent service I have ever received. Seems like they do everything they can to prove they want my business! More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
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Mar 22, 2025 -

Ira Toyota of Manchester responded

Hi Pete, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2025

Service Dept needs to have a sense of urgency for customers. 2 1/2 hours for a oil change is ridiculous. I just don’t get it. Then excuses that 45 cars were checked in. Why do you make appointments. More

by Livsoph24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lelesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris -rated a 5
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Mar 19, 2025 -

Ira Toyota of Manchester responded

I appreciate your feedback and understand any frustration this may have caused. We apologize for any delays in your scheduling. We are constantly looking to improve. John McCarthy General Manager Ira Toyota of Manchester jmccarthy@Group1Auto.com

March 16, 2025

Michael, our service rep, was friendly and informative. In the past, any issues we've had have been rectified. More

by KTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rivera
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Mar 19, 2025 -

Ira Toyota of Manchester responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. We hope you have a great day!

March 16, 2025

TWO HOURS for an Oil Change WITH an appointment is RIDICULOUS!! While oil is draining he can look at brakes. I can do it ALL in 20 minutes ….. including opening 6-8 oil containers / bottles individual More

by Jef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Amauri John Oliver
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Mar 20, 2025 -

Ira Toyota of Manchester responded

We apologize for any delays in your scheduling. We are constantly looking to improve. John McCarthy General Manager Ira Toyota of Manchester jmccarthy@Group1Auto.com

March 14, 2025

My adviser was Matthew Cena and his guys working on my car were very nice to me. They did a great job. More

by Eileen S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cena
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Mar 17, 2025 -

Ira Toyota of Manchester responded

Hi Eileen, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 13, 2025

I was there for 2 hrs. for a 10k service. They never texted to tell me my car was done. When I went to ask, it was complete, however the paperwork was put on the wrong de More

by corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not getting anyone in trouble
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Mar 19, 2025 -

Ira Toyota of Manchester responded

We apologize for any miscommunication. We are always looking to improve our wait times. Please feel free to reach out at the information provided below if you would like to discuss further. John McCarthy General Manager Ira Toyota of Manchester jmccarthy@Group1Auto.com

March 12, 2025

They are always super helpful and always find the exact fit for the perfect car! More

by jlheureux04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rommel Bradburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Ira Toyota of Manchester responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2025

Always excellent all around. Rommel is a great salesman and easy to work with , Ricky Despres is the best in the business! More

by Hal Holiday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rommel Bradburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Despres
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Mar 14, 2025 -

Ira Toyota of Manchester responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

Service at Ira Toyota is thorough, comprehensive and very clearly concerned with the driver/passengers. Michael handles service appointments so very well - he seems to think of everything! Upon leaving my se More

by Jetiwalker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lopez in Sales, Michael Archillo (sp?) in Service
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Mar 09, 2025 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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