Ira Toyota of Manchester

tire rotation with a drop by no appointment I had dropped by with a question which Adam answered and set up a tire rotation with out and appointment very helpful service was very fast as well. I had dropped by with a question which Adam answered and set up a tire rotation with out and appointment very helpful service was very fast as well. More

25000 service Everyone was extremely courteous, from the service rep to the cashier. Our service consultant, Allen Foye was exceptionally knowledgeable. He kept us Everyone was extremely courteous, from the service rep to the cashier. Our service consultant, Allen Foye was exceptionally knowledgeable. He kept us updated throughout the process. More

25k check I was waired on right away, I had a couple of questions, Adam was very friendly and helpful. Work was complete in less time than expected. I was waired on right away, I had a couple of questions, Adam was very friendly and helpful. Work was complete in less time than expected. More

Six month service and inspection Adam was my service advisor. He was very helpful. The service was completed in a timely fashion. Thanks for your support, Adam. It's always good t Adam was my service advisor. He was very helpful. The service was completed in a timely fashion. Thanks for your support, Adam. It's always good to have the work get done earlier than expected. More

The best experience ever buying a new vehicle! I was referred to Vinnie Capobianco. He listened to what I wanted, selected the right vehicle and offered to set an appointment on his day off. I visi I was referred to Vinnie Capobianco. He listened to what I wanted, selected the right vehicle and offered to set an appointment on his day off. I visited the dealership that night and everything was done in two hours and I had my new highlander that night. The process went smoothly and I highly recommend Vinnie and everyone that assisted with the purchase process! Great job! More

Much improvement over past experiences I do not believe my expectations are too high. I expect that, especially when I make appointment, to be greeted and checked in promptly and that the I do not believe my expectations are too high. I expect that, especially when I make appointment, to be greeted and checked in promptly and that the service be completed within a reasonable time frame. On this occasion, we were in fact greeted promptly and turned over to a service advisor who would be there the following morning (we dropped the vehicle off the night before for the following day's service). I received a call within a few hours that same evening and was told by Adam that he had moved the service up to ensure it was completed by the time I needed it back the following day. I was very impressed by his initiative and understanding of my needs as a consumer. This service was indeed five stars. The question above as for an overall rating. Sadly, this service has been the anomaly rather than the rule. Frequently, we have had to wait without even an acknowledgement for extended periods of time. Service for even just oil changes has taken exorbitant time. I am hopeful that the fresh faces indicate a change in the way Ira does business. More

All Good Overall good experience. Chuck did a great job with my vehicle purchase. Made the whole process as easy and quick as I needed it to be. Thank you. Overall good experience. Chuck did a great job with my vehicle purchase. Made the whole process as easy and quick as I needed it to be. Thank you. More

Excellent Customer Service and Attention Great job by all. No back and forth. Gave me the best deal the first time I asked. Didn't have to play the car salesman game. Loved it. Great job by all. No back and forth. Gave me the best deal the first time I asked. Didn't have to play the car salesman game. Loved it. More

New customer I'm a new customer but they treated me like they knew me forever. Saw me without an appointment and finished on time even though there were lots of cu I'm a new customer but they treated me like they knew me forever. Saw me without an appointment and finished on time even though there were lots of customers. Definitely will return. More

Quick easy service nice to see a dealership populated by normal people, clean efficient service area, nice waiting area. Appointment availability was good, thorough insp nice to see a dealership populated by normal people, clean efficient service area, nice waiting area. Appointment availability was good, thorough inspection was done. Car was delivered on time. More