Ira Toyota of Manchester

another great service visit Brought the car in without and appointment due to a flat tire. Service Advisor George Maxcy did an outstanding job evaluating my options, and getting Brought the car in without and appointment due to a flat tire. Service Advisor George Maxcy did an outstanding job evaluating my options, and getting the tire fixed without delay. More

2018 Camary Fast service, good sales person and a good company to do business with. Very helpful in explaining everything about the car and making sure it worked Fast service, good sales person and a good company to do business with. Very helpful in explaining everything about the car and making sure it worked correctly before leaving. More

Best experience yet buying a new car I would like to thank Vinnie Capobianco. My wife was considering buying a new Toyota Camry so we went to meet with Vinnie on Wednesday. Vinnie made I would like to thank Vinnie Capobianco. My wife was considering buying a new Toyota Camry so we went to meet with Vinnie on Wednesday. Vinnie made both of us feel very comfortable and went out of his way to make sure we got the vehicle she really wanted. We never felt pressured or rushed and she was very happy to drive away in her new car today. I highly recommend working with Vinnie if you are thinking about buying a car. More

Fastest car buying experience Sale person was very knowledgeable and got the deal done fast. Was there two hours max and got me to a payment that I could afford. Thank You Sale person was very knowledgeable and got the deal done fast. Was there two hours max and got me to a payment that I could afford. Thank You More

Great customer service Called Toyota dealer where I picked up the 2018 Camry to ask for a “walk-in” 10,000 mile oil change. Response: “Sorry Sir, we only service by appoint Called Toyota dealer where I picked up the 2018 Camry to ask for a “walk-in” 10,000 mile oil change. Response: “Sorry Sir, we only service by appointment only and we don’t have any today.” Called Ira Toyota and made the same request of them, a walk-in 10,000 mile service. Response: “Sure, stop in any time today and we’ll expedite that service for you.” Ira’s check-in process is what I would call “BMW like”. Very easy and efficient process. Their Service Consultants use a tablet enabled workflow to process the service event. Went in to the waiting area, had a snack and drink, checked a few emails, and the service was completed before I knew it. At completion, they also provided a color coded multipoint inspection report that gives the owner an overall vehicle status summary. Needless to say, Ira Toyota of Manchester will be my servicing dealer of choice, moving forward. More

Very customer centric Though I scheduled a 1045 service appt. I was 3 cars deep in line outside of the service bay and still out there at 1104. My service tech acknowled Though I scheduled a 1045 service appt. I was 3 cars deep in line outside of the service bay and still out there at 1104. My service tech acknowledged the issue and was apologetic for the delay and seemed fully understanding of time being important. He was very attentive to why I was there and suggested a service which accepted and was very happy with the price and time it took to complete. Additionally during my wait time I asked Jeff Kleiner for help using a desktop to access my work email. He set me up and was great. Overall great service on all counts. More

Great experience and friendly people Everyone was very kind and friendly and incredibly helpful. All my questions were answered and they did their best to get me in and out as quickly as Everyone was very kind and friendly and incredibly helpful. All my questions were answered and they did their best to get me in and out as quickly as possible More

Tranmission problems with my Toyota vehicle. Transmission problems with my 2008 Toyota. Service rep Jenny -Lynn Loring and the technician worked with me to locate and diagnose the problem. Th Transmission problems with my 2008 Toyota. Service rep Jenny -Lynn Loring and the technician worked with me to locate and diagnose the problem. The technical readings from the electronic testing system did not show a problem. I explained that when my vehicle was not engaging and I was not moving I did actually have a problem. The technician drove the vehicle several times until the problem did surface for him as well. We agreed to do the transmission work which was done promptly. All members of the staff were courteous and professional at all times More

Good service I brought my newly bought but previously owned car to have a sensor replaced. I was very pleased with service, from diagnosis to replacement. The serv I brought my newly bought but previously owned car to have a sensor replaced. I was very pleased with service, from diagnosis to replacement. The service advisor was pleasant, efficient and professional. Thank you. More

Tim kept me up to date on the work that needed to be done. Tim kept me up to date on the work that needed to be done on my car. And he explained all that needed to be repaired. Tim kept me up to date on the work that needed to be done on my car. And he explained all that needed to be repaired. More