Ira Toyota of Manchester

Excellent Experience I actually bought an Audi from Nina. Nina was so helpful and pleasant - a true pleasure to purchase this car from her. The financing experience was s I actually bought an Audi from Nina. Nina was so helpful and pleasant - a true pleasure to purchase this car from her. The financing experience was superb! The service department put on an all weather package for me. Although they are admittedly not experts in Audi, they went out of their way to provide quality workmanship and service. I would highly recommend the sales and service of this dealership. Excellent job team! More

Service technician Jenny Loring is the best service technician I've ever worked with (since 1973, my first car). Always pleasant, informative, understanding, etc. I nev Jenny Loring is the best service technician I've ever worked with (since 1973, my first car). Always pleasant, informative, understanding, etc. I never feel that she is "pulling a fast one" on me like I have with other previous tech's at Toyota. If I replace my car with another Toyota, it will be because of her. More

Expected more Before visiting this and other dealerships in my area I asked for pricing on a new Rav 4. IRA did give me the best price out of my 3 choices. After ta Before visiting this and other dealerships in my area I asked for pricing on a new Rav 4. IRA did give me the best price out of my 3 choices. After taking a model for a test drive I decided to buy the model I tried. I asked the salesperson if my quoted price was still good. He agreed it was and we started working on the paperwork. My wife kept asking for exact numbers and suddenly the salesperson insisted that the rails on the roof were an extra item that was $195. We had never heard of paying extra for this feature and it was never mentioned in our price quote. The salesperson insisted that he had other rav 4s without them and asked if we wanted one of them. I honestly almost left after this but my wife didn't want to start shopping all over elsewhere. It was also the last day of their sale so we were over a barrel so to speak. After looking at the new 2018 models on the toyota website the model is always pictured with the rails as part of the standard equipment. We also looked at our bill of sale which is itemized. No where. On this document does it list an extra payment for this item. Obviously it was just added to the price by the salesperson. Nice job! I also figured it wouldn't take that long for the total visit since we didn't have a trade in and paid the whole bill with a check. No financing involved! Still was there 3 and a half hours! Next time I buy a new vehicle it won't be here and I'll ask to have all the paperwork ready to sign, on another day so I wouldn't have to sit around waiting for inspections and signatures from office people. Gerry did try to be a pleasant person and I still love Toyotas. Just not doing this again here. Too bad for them, my wife is due for a new vehicle in a couple of years. Just won't be doing it here. More

Excellant service. Brought my car in for the 20,000 mile service. The service consultant, James Page, did a fine job. He corrected a problem I had with my inspection s Brought my car in for the 20,000 mile service. The service consultant, James Page, did a fine job. He corrected a problem I had with my inspection sticker from a previous visit. Work was done in a timely manner. More

Great service Ira Toyota always delivers for me! Very helpful and willingness to help me anytime I need it. Great people and great service. No complaints here Ira Toyota always delivers for me! Very helpful and willingness to help me anytime I need it. Great people and great service. No complaints here More

Maintenance checkup Excellent customer service!! Professional staff. Did not have to wait long....Clean waiting room. I've owned many Toyota vehicles and would highly Excellent customer service!! Professional staff. Did not have to wait long....Clean waiting room. I've owned many Toyota vehicles and would highly recommend this service center. More

GREAT PRICE and FABULOUS EXPERIENCE General Manager Greg Leduc and Sales Associate Joshua Wilson did everything possible to make my experience a great one. They went above and beyond an General Manager Greg Leduc and Sales Associate Joshua Wilson did everything possible to make my experience a great one. They went above and beyond and I couldn't have received a better price. More

Noise heat shield Very Pleasant and helpful .service was Fast, mr. adam answered all my quistions. And informed me of all he did and future needs.he also was very well Very Pleasant and helpful .service was Fast, mr. adam answered all my quistions. And informed me of all he did and future needs.he also was very well manored More

Excellent Service! I highly recommend IRA Toyota - Manchester. Staff are friendly, knowledgeable, respectful and very patient. They make you feel welcome...like you I highly recommend IRA Toyota - Manchester. Staff are friendly, knowledgeable, respectful and very patient. They make you feel welcome...like you are one of them. I felt comfortable as soon as I entered the door. I just knew that I was in good hands. More

Very Pleased Everyone I dealt with for the purchase of my new vehicle was helpful and courteous. I am very pleased with my experience at Ira Toyota of Manchester. Everyone I dealt with for the purchase of my new vehicle was helpful and courteous. I am very pleased with my experience at Ira Toyota of Manchester. More