Ira Toyota of Manchester

Great service and knowledgeable service staff. Great Service Technicians. Easy and timely scheduling. Pleasant facility and great waiting room with a nice array of snacks. Great Service Technicians. Easy and timely scheduling. Pleasant facility and great waiting room with a nice array of snacks. More

Wait times way too long. Not enough communication from service advisor car steering wheel and gear shift lever filthy and grimy from technition Appointmenttimes should be Not enough communication from service advisor car steering wheel and gear shift lever filthy and grimy from technition Appointmenttimes should be honored and car taken in promptly and worked on More

I scheduled a 4 wheel alignment through the Toyota app with my car as the logged in vehicle and it said the alignment would be 79.99 with a discount it came to 71 and change. When I went to pick my vehicl with my car as the logged in vehicle and it said the alignment would be 79.99 with a discount it came to 71 and change. When I went to pick my vehicle up it changed to 139.99. They said the app didn’t know the specific cost of the service even though it knows my vehicle. It just reminded me why I’ll never go back to a dealer for general maintenance ever again. More

Professional, friendly, uses discounts to help customer, confidence in mechanics doing the work. On time confidence in mechanics doing the work. On time More

Very good service, very nice people, waiting room is confortable, coffee available and some snacks Thank you Ira confortable, coffee available and some snacks Thank you Ira More

Everyone at IRA were excellent! !!! I always go to IRA for my automotive needs. Keep up the good work !!! I always go to IRA for my automotive needs. Keep up the good work More

Went in looking at a car that they said was certified. And for a week i was looking at it until i was ready to buy, then all the sudden they said it’s not certified but everything is up to date with and n And for a week i was looking at it until i was ready to buy, then all the sudden they said it’s not certified but everything is up to date with and no work was needed. I am two months in and it needs pads and rotors! in the signing process they forgot to give me the title agreement to sign. then mailed it to my old address. a month later Rob called me asking where i was and ‘what the xxxx i was doing in that town’. so i go to ira and sign the paper and while im there i got an oil change. they said it was 40 min wait and if too THREE HOURS bc they forgot to add me to the line, forgot to bring the forms after working on it over, AND forgot it in the back of the lot when it was complete. i had to walk myself over to it and empty out the papers and plastic bags on the seats. Daniele apologized for the wait a lot and said the next service was free. But i don’t think a car i just bought should need rotors already, that should have been taken care of especially if it was ‘certified’.Some people have been really nice, others have not. More

2 hours for an oil change. Their software is horrible. Instead of coming out to talk they text but don't respond when you text back. Very confusing for how to decline additiona Their software is horrible. Instead of coming out to talk they text but don't respond when you text back. Very confusing for how to decline additional recommended service. Will not go back even though my next oil change would be free. More

Tgrul is the best,he is knowledgeable, friendly agent. He answer all my question. I recommend working with him to all my friends. He answer all my question. I recommend working with him to all my friends. More