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Ira Toyota of Manchester

Manchester, NH

4.5
2,243 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,243 reviews

May 02, 2025

Found the exact vehicle I had been researching for months, and Alexa Cho worked to seal the trade within a day! More

by Earnoyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Lelesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Ira Toyota of Manchester responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 02, 2025

It took them over 2 hours to do an oil change. It is also overpriced. More

by Ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
May 08, 2025 -

Ira Toyota of Manchester responded

Ian, I am sorry we took so long on your visit! We do have times of being super busy and I apologize we didn’t exceed your expectations. We do feel however we are competitively priced for all of our services. We shop competitors all the time and try to come in as low as we can in most cases. John McCarthy General Manager jmccarthy@Group1Auto.com

May 01, 2025

I’ve been going to Rommel at IRA Toyota manchester for 8 years and it is always the best experience I’ve had in the realm of buying and leasing vehicles. The best in the business 10/10 More

by Matt Graves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rommel Bradburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Ira Toyota of Manchester responded

Hello Matt, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2025

Outstanding customer service. Michel went above and beyond to get my car back to me. More

by Corson156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rivera
May 02, 2025 -

Ira Toyota of Manchester responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

May 01, 2025

I had my car serviced. Mike was my serviceman. He was awesome. Very attentive and explained everything throughly. Everyone there is happy and helpful. You can tell they lov More

by Cannwilliams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
May 02, 2025 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

April 30, 2025

I had the pleasant experience of visiting Ira of Manchester NH to have my car serviced. Alex was the service representative that helped me. He was attentive right from the start. I ended up needing More

by bahremandl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex from sales
May 02, 2025 -

Ira Toyota of Manchester responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Manchester. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 29, 2025

If I could leave zero stars, I would. This dealership lied to me about the true condition of the vehicle I purchased, failing to disclose major repairs like a new windshield and headligh More

by Kay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Ira Toyota of Manchester responded

Thank you for your feedback. We take all customer concerns seriously and always strive to provide an honest, transparent, and fair experience for everyone we serve. We would like to address a few of the claims you made. The vehicle in question has a clean title and a verified clean Carfax report. I t was not purchased from a salvage auction, nor was it originally a different color. We stand by the integrity of the vehicle’s history and condition as represented at the time of sale. In regard to the repairs made prior to delivery—including a new windshield, headlight, and brakes—these were completed to improve the vehicle’s safety and reliability. These types of preventative maintenance are typically appreciated by our clients, as they ensure the vehicle is in excellent working order. After you expressed dissatisfaction, we offered to take the truck back at the full original purchase price of $42,700 as a trade-in—even several weeks after your purchase. This offer remains documented, and we believe it was a fair and reasonable attempt to resolve the matter. We understand you declined this offer, citing a perceived loss of $10,000, though the valuation provided was exactly equal to your purchase price. We regret that you remain dissatisfied, despite our efforts to work with you. While we may not have been able to meet your expectations in this case, our team remains committed to professionalism and customer satisfaction. Should you wish to revisit the matter in a constructive way, we remain open to further discussion. John McCarthy General Manager jmccarthy@Group1Auto.com

April 29, 2025

Great service and friendly people! Highly recommend having your car serviced with ira toyota in manchester! More

by ldutton6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Levesque
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cena, Mike A
May 01, 2025 -

Ira Toyota of Manchester responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2025

We could not believe how busy it was and Ryan was awesome and took care of us in a timely manner. We love our truck! We tell all our friends about our experience. More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cyr
Apr 28, 2025 -

Ira Toyota of Manchester responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Prompt and professional. Great service and friendky service managers. .My 4yo grandson comes along for service visits and loves to talk to the sales force about new vehicles. More

by rxpsnh00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franny Gomez-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Ira Toyota of Manchester responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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