Ira Toyota of Manchester

Jaden was an excellant service advisor. Treated me with the utmost respect, very personable, explained everything clearly, listened to me, and did everything he said he would do. Always a g Treated me with the utmost respect, very personable, explained everything clearly, listened to me, and did everything he said he would do. Always a great experience at this dealership More

Great service,great customer service, communication level is the top-tier very informative. My service advisor was Mike Rivera. is the top-tier very informative. My service advisor was Mike Rivera. More

Mo was great from the start. He reached out via phone after I expressed interest in a vehicle and, coincidentally, called while I was visiting the dealership to look at the car. He reached out via phone after I expressed interest in a vehicle and, coincidentally, called while I was visiting the dealership to look at the car. He ran right out, we took a quick test drive, and the paperwork portion was smooth and straightforward. Mo took extra time to ensure my insurance was set up appropriately and that I was good to go leaving the dealership. Ira is an incredible place to purchase a vehicle, and I’ll definitely be recommending both this dealership and Mo in the future! More

Alex Santiago is an excellent service advisor. Honest, personable and down to earth. Highly recommend! Honest, personable and down to earth. Highly recommend! More

Always friendly and knowledgeable. Love that they send reminders and also know when I need an oil change Love that they send reminders and also know when I need an oil change More

Great customer service clean waiting area was on time when said work will be done when said work will be done More

Service was within the window given to be completed. Everything was done and my service rep Danielle McGann was great. Everything was done and my service rep Danielle McGann was great. More

So easy to work with and found the car of my dreams faster than other Toyota dealer I was working with. Thank you Mo! faster than other Toyota dealer I was working with. Thank you Mo! More

Good experience on the sales sided. However, I have had so many issues with the service side. They have tried to charge me for service that they never completed as well as trying to sel However, I have had so many issues with the service side. They have tried to charge me for service that they never completed as well as trying to sell service that was not needed. If they do an alignment, be sure that they show you the before and after report. They told me that I needed an alignment. They charged me $140. When I asked for the before and after report, they could not provide it. They then told me that it was a miscommunication and the alignment was never done or needed. Additionally, they replaced a radiator in one of my cars. Four months later they told me I needed a new radiator again. They did not realize they just replaced it four months earlier and tried to sell me another replacement for $1700. This just seems to be a pattern with this dealership. They can’t be trusted at all. More

Appreciated the professional and courteous service. Alex was excellent to work with. I found him to be knowledgeable, trustworthy and very accommodating. I waited for my car while it was in service and Alex was excellent to work with. I found him to be knowledgeable, trustworthy and very accommodating. I waited for my car while it was in service and he got me a private room where I was able to get my work done. More