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Ira Toyota of Manchester

Manchester, NH

4.5
2,222 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,222 reviews

December 22, 2023

The dealership helped me to purchase a beautiful preowned car . They were very helpful and knowledgeable about my car. My experience was great. I truely recommend Ira Toyota, Manchester for your next preo More

by rosemaryreppucci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Dupres, Peter Plansky, Steve DaSilva
Dec 29, 2023 -

Ira Toyota of Manchester responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 22, 2023

I had an outstanding experience purchasing my Tacoma from Ira Toyota. Fran Gomez, the consultant, was truly exceptional. He went above and beyond to ensure we got the exact truck we desired, including the pr More

by Erik
Recommend Dealer
Yes
Employees Worked With
Franny Gomez-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Ira Toyota of Manchester responded

Fran Gomez at Ira Toyota of Manchester provided exceptional service in helping you find the perfect Tacoma! Going above and beyond to ensure you got exactly what you desire, from trim level to color and bed size, reflects a high level of dedication and expertise. Congratulations on your new Tacoma!

December 22, 2023

Excellent experience. Service Advisor was very prompt to greet me and reviewed all my concerns assuring each item was clearly documented. Pick up was fast efficient and ag More

by wsazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cena, Bill Dionne, Joshua Cozart-Olson
Dec 29, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear you had an outstanding experience at IRA Toyota of Manchester, especially with one of our attentive and thorough service advisors who addressed all your concerns promptly and ensured everything was documented clearly. A fast and efficient pickup, along with a pleasant review of the findings and services performed, adds to the positive service encounter. It's wonderful to hear that the Service Director, Matt, consistently contributes to the excellence of each service experience. Thank you for your business!

December 21, 2023

John Oliver is great to work with. Service always exceeds expectation and is done with time frame given. Would highly recommend Ira Toyota of a Manchester. More

by timmylivingston31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver Service Advisor
Dec 22, 2023 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 21, 2023

A pleasant experience from the beginning. Brad is an awesome technician. Notified me when car was ready ahead of expected time. More

by texasflakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Dec 22, 2023 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 21, 2023

The service manager Mr Cena is one of the most helpful people I have met at a dealership Always answers questions I have Thank you Highly recommend this dealership More

by DZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cena
Dec 22, 2023 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 20, 2023

I always have Toyota take care of my car because they do such a great job and pay attention to detail! More

by jamiebrassill
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 22, 2023 -

Ira Toyota of Manchester responded

Thank you for the kind words Jamie! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 18, 2023

Steve Dasilva was wonderful. Very helpful and patient with me and my questions. Also, explained everything clearly. I will not hesitate on recommending him to all my friends! More

by Njoyriley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve DaSilva
Dec 20, 2023 -

Ira Toyota of Manchester responded

Congratulations on your new vehicle! We are thrilled that Steve provided you with a wonderful sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 18, 2023

Quick service. Sandra was great! Gave 4 stars because for the amount I dished out you could have put air in the tires. You were right there changing the wheel beari More

by David G
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Silva 5 star
Jan 06, 2024 -

Ira Toyota of Manchester responded

David thank you for your kind words! Please contact me directly as I can’t pull your file based on the data given. I apologize you were not 100% satisfied with your visit but I will try to make it right by you! John McCarthy General Manager 603-657-2404 jmccarthy@Group1Auto.com

December 17, 2023

I took my vehicle in for service. They told me it would take 1.5-2 hours, 5 hours later. The service never called to let me know what was going. I went back at the 1.5 hr mark and More

by princessdi8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Jan 09, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! I apologize for the delay in your service visit. Could you contact me directly so I can access your file and see what happened? I can’t find a file based on the info given. I am looking forward to speaking with you and resolving this issue. John McCarthy General Manager jmccarthy@Group1Auto.com

Jan 10, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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