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Ira Toyota of Manchester

Manchester, NH

Overview
Employees
Reviews
Vehicles
4.5
2,257 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,257 reviews

December 21, 2023

A pleasant experience from the beginning. Brad is an awesome technician. Notified me when car was ready ahead of expected time. More

by texasflakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
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Dec 22, 2023 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 20, 2023

I always have Toyota take care of my car because they do such a great job and pay attention to detail! More

by jamiebrassill
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 22, 2023 -

Ira Toyota of Manchester responded

Thank you for the kind words Jamie! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 18, 2023

Steve Dasilva was wonderful. Very helpful and patient with me and my questions. Also, explained everything clearly. I will not hesitate on recommending him to all my friends! More

by Njoyriley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve DaSilva
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Dec 20, 2023 -

Ira Toyota of Manchester responded

Congratulations on your new vehicle! We are thrilled that Steve provided you with a wonderful sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 18, 2023

Quick service. Sandra was great! Gave 4 stars because for the amount I dished out you could have put air in the tires. You were right there changing the wheel beari More

by David G
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Silva 5 star
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Jan 06, 2024 -

Ira Toyota of Manchester responded

David thank you for your kind words! Please contact me directly as I can’t pull your file based on the data given. I apologize you were not 100% satisfied with your visit but I will try to make it right by you! John McCarthy General Manager 603-657-2404 jmccarthy@Group1Auto.com

December 17, 2023

I took my vehicle in for service. They told me it would take 1.5-2 hours, 5 hours later. The service never called to let me know what was going. I went back at the 1.5 hr mark and More

by princessdi8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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Jan 09, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! I apologize for the delay in your service visit. Could you contact me directly so I can access your file and see what happened? I can’t find a file based on the info given. I am looking forward to speaking with you and resolving this issue. John McCarthy General Manager jmccarthy@Group1Auto.com

Jan 10, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 17, 2023

Very pleasant people and good coffee in the machine. We are a Toyota family but I also take my wife’s GMC Terrain for service there. More

by Billmazerall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa DiBenedetto, John Palumbo
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Dec 19, 2023 -

Ira Toyota of Manchester responded

It's great to hear you've had a positive experience at Ira Toyota of Manchester! Having friendly staff and good amenities like coffee can make the service visit more enjoyable. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Brian Bell & All are personal careing group Staying ahead of noticeable situations addressing issues that create preventive maintenance More

by csp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bell, Travis Service
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Dec 19, 2023 -

Ira Toyota of Manchester responded

It's fantastic to hear that you had a great experience and that Brian provided insightful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

I have been a customer for many years and will continue to do so but I waited 2 hours for a tire rotation. Was not good. More

by Lewesde557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, John?
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Dec 16, 2023 -

Ira Toyota of Manchester responded

We are sorry to hear about the unusually long wait time for a tire rotation during your recent visit. Waiting for two hours is certainly not ideal, especially for a routine service like a tire rotation. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

The sales agent Romel was very helpful and pleasant, and so was Joshua another salesman. I trust them More

by fariba.amary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kinney, Jarrin Langlois, Rommel Bradburn, Joshua Cozart-Olson, Joshua Perez
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Dec 14, 2023 -

Ira Toyota of Manchester responded

Building trust with sales agents can make the car-buying process smoother. It's great to hear you had a positive experience with Romel and Joshua. Trust is crucial when making such significant purchases. Congratulations on your new vehicle!

Dec 14, 2023 -

fariba.amary responded

I trust this dealership in all aspects including the service center. I feel like I have a personal friend that is always looking for my interest.

December 11, 2023

Courteous and professional staff. Took longer than expected, updates appreciated. Overall great experience, will return More

by alexc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Dec 12, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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