Ira Toyota of Manchester

We took our 2014 Toyota Venza to Ira of Manchester NH. Our service advisor Jared Garfield did an exceptional job explaining what our Toyota needed! Thank you Jared for your outstanding Customer Service! Our service advisor Jared Garfield did an exceptional job explaining what our Toyota needed! Thank you Jared for your outstanding Customer Service! George & Lisa Vasquez More

Lease #4 Leased RAV4. Worked with my salesman Zack Josephs and Finance person Belgica Richiez for the 2nd time in 6 months. 1st time for a lease for my wife, 2 Leased RAV4. Worked with my salesman Zack Josephs and Finance person Belgica Richiez for the 2nd time in 6 months. 1st time for a lease for my wife, 2nd time for a lease for myself. They were a great help to get us thru the process and made things so much more enjoyable to do. The time we spent doing each lease was in the perfect time frame. I would recommend these 2 professionals to any body going to purchase or lease a vechicle from IRA Toyota. IRA Toyota also has a very professional service, they treat you a customer that really matters. Peter McCormick General Sales Manager stepped up in a big way to make sure my situation was handled in a professional way. So I recommend if your looking to buy or Leasing to go to IRA Toyota and give them the opportunity to help you. More

My experience buying a car through your dealership was nothing short of delightful. Down to my sales consultant chuck benedict to the finance manager bel richez and also the sales manager Peter. I’ll defi nothing short of delightful. Down to my sales consultant chuck benedict to the finance manager bel richez and also the sales manager Peter. I’ll definitely buy another car through you guys and recommend anybody as well. You guys were extremely professional, accommodating and made the whole experience fantastic. A1 service guys continue to keep up the great work. I really appreciate you guys going above and beyond for me to get into my Camry at the price point that worked for me. You guys all deserve raises!!! You guys rock!!!! More

Mike was great and super helpful he explained my options very well and restored by faith in the car buying process. Although I didn’t buy a car I am far more ready than I was before. When I’m ready to get n very well and restored by faith in the car buying process. Although I didn’t buy a car I am far more ready than I was before. When I’m ready to get ny next vehicle Mike will definitely be the guy I go to! Awesome guy not pushy would recommend to anyone! More

Chuck was great and understanding. He asked me what i was looking for in car. And Was able to get me into the car i fell inlove with. He was very patient with me especially since i had not one but both my ki looking for in car. And Was able to get me into the car i fell inlove with. He was very patient with me especially since i had not one but both my kids with me. So satisfied with my 2020 Corolla More

A Graceful Car Buying Experience Zack and the team at Ira Toyota of Manchester were attentive, courteous, and a true pleasure to work with - both professionally and personally. They Zack and the team at Ira Toyota of Manchester were attentive, courteous, and a true pleasure to work with - both professionally and personally. They provided a no pressure and no haggle experience that resulted in a very fair deal, with everyone on the team consistently respecting the bottom line through each step of the process. Zack in particular was a salesman cut from a different cloth - genuinely relaxed, a straight shooter, and supportive not only on the day of purchase but also for pre-sale and post-sale follow-ups. I extend my sincere appreciation to Zack and the team for creating a top tier car buying experience. More

Please Stand Behind Your Vehicles I purchased a Toyota Certified pre-owned 2014 Toyota Prius Two from Ira Toyota of Manchester (a member of Group 1 Automotive) on December 18, 2015. F I purchased a Toyota Certified pre-owned 2014 Toyota Prius Two from Ira Toyota of Manchester (a member of Group 1 Automotive) on December 18, 2015. Fast forward 18 months, and we began noticing paint peeling from the front bumper cover that very quickly spread like cancer. When we brought it to the attention of the dealership's service department, they told me there was nothing they could do and that I should contact Toyota. Toyota gave us the same song and dance. Ugh. Despite buying the car Toyota Certified pre-owned, no one wanted to stand by this vehicle. In December 2019, fed up with the lack of success we had with Ira Toyota of Manchester and Toyota, we took the car to a Collision Center to get the bumper cover painted. By now, it was embarrassing. The all black car had a grey bumper. It was then that we learned that the bumper was not original parts. In fact, it was an aftermarket part and had been painted poorly (without flexers). I brought it to the attention of the dealership hoping they would make things right and reimburse us. We understand that it is not something you'd pick up on an inspection and we weren't expecting them to buy the vehicle back. We just wanted compensation for work we had done that wasn't normal wear and tear. After some deliberation, they decided it was not a smart business decision to reimburse any amount for the cost of the bumper cover body work. So that is why I am giving Ira Toyota and Group 1 Automotive a 1 out of 5 stars. The Used Car Manager at Ira Toyota was very good. The service department has been excellent. But I can't do business with a dealership I cannot trust, even if the price is right. We hope everyone else has a better experience than us, but for our household we will be bringing our car elsewhere. All of that service and future car purchases add up. And, we will be sure to tell our friends and family the same thing. More

Shopping at IRA when I needed a car ASAP. I bought a 2016 Toyota Corolla last Tuesday (Jan. 8th, 2020) and the sales person that made this experience easy and painless was Zack Josephs. My wif I bought a 2016 Toyota Corolla last Tuesday (Jan. 8th, 2020) and the sales person that made this experience easy and painless was Zack Josephs. My wife and I have been married for 42 years, and during that time we have certainly purchased our share of cars, but neither of us has ever delt with someone like Zack. Zack not only listened to our needs, but did not try to pressure us in way, and we both found Zack to be straight forward, and a person that we could trust. Thus, I would like to take this opportunity Thank Zack for all his help. It is not often a sales person will spend the time and energy that Zack did with us to sell a used car, but the entire IRA Team treated me top notch. Thank-you Zack, and my thanks to the entire IRA Team!!! More

I came to this dealership and I met Maximus and mikhail and they showed me everything about my new car!! I’m happy that I got my first car on my own, if your looking for any car ask for Maximus or Mikhail and they showed me everything about my new car!! I’m happy that I got my first car on my own, if your looking for any car ask for Maximus or Mikhail at Toyota of Manchester! More

I came into Ira Toyota to look at a car for my daughter. mikhail and Maximus helped us and worked very hard and she is keaving with her car. Excellent customer service. Thanks Mikhail and Maximus!!😀 mikhail and Maximus helped us and worked very hard and she is keaving with her car. Excellent customer service. Thanks Mikhail and Maximus!!😀 More