Ira Toyota of Manchester

Very good experience Allan Foye was very professional, helpful and detailed! He took the time needed to go over everything with me. Thank you Allan for providing great s Allan Foye was very professional, helpful and detailed! He took the time needed to go over everything with me. Thank you Allan for providing great service! More

See below Pedro was friendly, but professional. He made me feel comfortable from the first greeting . Took as much time with me as I needed but was able to st Pedro was friendly, but professional. He made me feel comfortable from the first greeting . Took as much time with me as I needed but was able to steer me along as efficiently as possible. I did intend to purchase another Toyota but not necessarily that day. Had I been put off by the sales person then that would not have been the case. He certainly represents the best of Iraq Toyota. More

Great experience Allan is one of the best service writers I have ever dealt with. He actually cares about your experience at the dealership and will do everything in h Allan is one of the best service writers I have ever dealt with. He actually cares about your experience at the dealership and will do everything in his power to make your time there perfect. More

Excellent experience! I'm not one to use the word excellent, but that is the only word I can use to describe my experience with the Ira dealership. My family and I came to I'm not one to use the word excellent, but that is the only word I can use to describe my experience with the Ira dealership. My family and I came to test drive a mini van and ended up purchasing one! Our salesperson, was incredibly helpful, kind and patient. He worked with us for hours (we all know buying a car takes time), and never made us feel pressured or rushed. He even provided coloring books and crayons for my daughters to help keep them occupied while the adults were talking. Together we found the van we wanted which has everything we need and nothing we don't, at a price we could afford. We also had a great experience with the financing team, and the service department. Everyone was friendly, knowledgeable and very helpful. Our new mini van is the second vehicle we have purchased from Ira Toyota and I would highly recommend then to anyone. More

Airbag Recall (Replacement) From the moment I called to inquire about the Takata Airbag recall on my 2010 Toyota Corolla, I was given the parts dept to make sure the parts were a From the moment I called to inquire about the Takata Airbag recall on my 2010 Toyota Corolla, I was given the parts dept to make sure the parts were available and then transferred over to the service dept to make an appointment. I spoke with Tyler Cotter, who was wonderful and accommodating. I live in Gloucester, MA and could not get any satisfaction at IRA Danvers, MA. Each time I called IRA Danvers, they never had the parts, and the one time they claimed they did, I made an appt only to be called the next day to say they don't have the parts. I decided to call IRA Manchester and Tyler Cotter set me up with a Saturday appt (my parents live in Manchester, so it was convenient for them to pick me up and drop me off at the dealership) and kept me posted every step of the way. Thank you, Tyler for a great experience and friendly and professional appt. I give Tyler Cotter 10+ stars! More

Satisfied customer overall Chris Parsons was my salesperson. What can I say? Overall, He was fantastic! Great conversation, no pressure, understanding with my concerns, very pa Chris Parsons was my salesperson. What can I say? Overall, He was fantastic! Great conversation, no pressure, understanding with my concerns, very patient and wonderful sense of humor! There are 2 reasons I gave only 4 stars. 1) when I asked if I could bring the car to a mechanic of my choice before buying, or get something in writing stating I could do it after I bought.... I was pretty much told no... 2) They were pretty set on final price and there wasn't much wiggle room. I was able to negotiate a small discount and an extra service so I didn't really take away a star for this. Overall, I love my vehicle and the quick in and out service at Ira Toyota in Manchester! More

Great service It was great service, much shorter than expected. I normally am waiting much longer to see the vehicle service completed. They also ordered touch up p It was great service, much shorter than expected. I normally am waiting much longer to see the vehicle service completed. They also ordered touch up paint for my vehicle More

"Professional and knowledgeable staff" The sales and finance department were very polite and courteous. They also showed that they know there product and how to market it. Our sales consult The sales and finance department were very polite and courteous. They also showed that they know there product and how to market it. Our sales consultant; Pedro Sanabria was very knowledgeable in the new vehicle we wanted to purchase and went the extra mile to see that we got the deal "we" wanted. It's also important to note that the sales department has veteran leadership professionals like Bill Kinney backing them up to support their sales staff with the information and guidance needed to make a great buying experience for the customer. If you are looking to purchase a new Toyota vehicle, "go see them" and talk and listen and learn and hopefully make the deal you want and need. More

Delivered Found them through the USAA buying service and received a fair deal with a minimum of hassle. They found a car nearby that met my needs and got it in Found them through the USAA buying service and received a fair deal with a minimum of hassle. They found a car nearby that met my needs and got it in quickly. More

Excellent service & knowledgeable staff The treatment I received when buying my new vehicle was great! I wasn’t pressured into anything I didn’t want. I was given a fair amount for my trade The treatment I received when buying my new vehicle was great! I wasn’t pressured into anything I didn’t want. I was given a fair amount for my trade, and every new, little feature of the vehicle was explained in depth to me. The staff were all helpful and professional. More