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Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,282 Reviews

1,282 Reviews of Ira Toyota of Manchester - Service Center

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July 26, 2025

From beginning to end, customer service was exceptional! Daniella answered all my questions, addressed any concerns I had and didn't rush with me. Bill in the parts department is delightful and very knowled More

by FJGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniella and Bill
July 21, 2025

Two hours to complete a routine inspection? Suggested $700 in unnessary maintenance? That really didn’t win them any points from me. More

by Sevenzzz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skye, CJ
Jul 23, 2025 -

Ira Toyota of Manchester responded

Thank you for your review! Can you contact me directly so I can investigate this for you? Two hours is not along time if there were items that needed to be addressed on your vehicle but I would like to look it up and explain why you had recommendations. John McCarthy, General Manager Ira Toyota Manchester | jmccarthy@Group1Auto.com

July 21, 2025

Customer care from the service department was top notch during my most recent visit; Mike explained everything to me clearly and thoroughly and helped me with all my concerns. Thank you Mike and thank you, More

by Kim2007
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Crystal
Jul 23, 2025 -

Ira Toyota of Manchester responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2025

Service at Ira Toyota of Manchester was done quickly and addressed all our questions and concerns. Bryan was friendly, professional, and explained things well. This service department sends a video of pert More

by nhbuckeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bell
Jul 23, 2025 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 20, 2025

The service was very good. The person named Bryan who helped me was very kind and did an excellent job. More

by Toro.Carlos 72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Ira Toyota of Manchester responded

Hello, thank you for your kind review; we are happy to pass along your comments to Bryan here at Ira Toyota of Manchester! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2025

Good customer services, friendly staff, On time services. Thank you IRA Manchester will be back More

by michelemelendez27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name but he is amazing
Jul 22, 2025 -

Ira Toyota of Manchester responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Manchester! Thank you again, and have a fantastic day!

July 19, 2025

Big shout out to the best service team in the state of New Hampshire. Yes, Ira Toyota of Manchester is unmatched. Staff is polite, respectful, and very professional. If you service elsewhere I’d Highly re More

by Kcarmenv79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franny Gomez-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Ira Toyota of Manchester responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Manchester! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2025

They are so lovely and talk to their customers respectively and they are well trained. More

by Adedoyinolusegun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 20, 2025 -

Ira Toyota of Manchester responded

Hello, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

July 17, 2025

I've had noting but amazing experience since day one. They truly live by the saying service with a smile. They have answer any questions I've had with honesty. Even when it to came to the service departm More

by Mcmillankristie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Ira Toyota of Manchester responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Manchester! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2025

Very clear in the work needed to be done on my car, had a very clear video to show where the issues were. Nice inside to wait, very friendly staff. Went out of their way to make sure I got a coupon. More

by Prakkenkelsey
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 16, 2025 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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