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Ira Toyota of Manchester - Service Center

Manchester, NH

4.3
1,263 Reviews

1,263 Reviews of Ira Toyota of Manchester - Service Center

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July 05, 2025

I have nothing but praise for the dealership. I drive more than 50 miles for service on my Sienna because of their ethics. Bryan Bell is stellar. As long as he’s there, I’ll continue to return fo More

by hotdogone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bell
July 04, 2025

Jameson Huntress is an outstanding employee; knowledgeable, efficient and extremely helpful. He has helped me several times and I could not ask for better customer service. I have absolute confi More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson Huntress
Jul 04, 2025 -

Ira Toyota of Manchester responded

Hello Allison, we're happy you found our staff member Jameson to be so supportive during your experience here at Ira Toyota of Manchester. We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2025

Disappointed we shared with our associate we had a commitment and needed our truck back by six. My husband went back to retrieve the vehicle and it was finished, but it took 20 minutes to check him ou More

by sjhood9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Jul 03, 2025 -

Ira Toyota of Manchester responded

Thank you for taking the time to send a review! I apologize for waiting to be closed out. I will review how to improve. John McCarthy General Manager jmccarthy@Group1Auto.com

July 02, 2025

I received great customer service from John. Very knowledgeable and helpful throughout my time at the dealership. More

by hmulatre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 03, 2025 -

Ira Toyota of Manchester responded

Hello, we're happy you found John to be so supportive during your experience here at Ira Toyota of Manchester. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2025

Service technical, representative and center were professional. Took care in with no appointment on a busy day. Explained everything. Car was safe to drive when I left More

by eddelisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex service rep
Jul 01, 2025 -

Ira Toyota of Manchester responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2025

Dropped off the Rav 4 for routine maintenance and made use of the shuttle service. I was easily able to get a ride home and back and received followup on how things were going thanks to John O. Everyone i More

by Mike S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver
Jun 29, 2025 -

Ira Toyota of Manchester responded

Mike, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

June 26, 2025

Generally extreme satisfaction with the work and customer service. Today's visit was positive and pleased with the outcome in getting my car back. More

by racebetweenus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Levesque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Ira Toyota of Manchester responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2025

I visited this dealership yesterday as I was having an issue with my four-wheel-drive. After waiting for 2 1/2 hours, they told me I needed to leave my car overnight. They also did not seem to have any id More

by gracemsprague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan McCartney
Jun 24, 2025 -

Ira Toyota of Manchester responded

Thank you for your review! In a case like yours I can take a few hours to properly diagnose a four-wheel drive issue. There is a lot that goes into this. We do not take shots in the dark, we follow a process that has been designed by the manufacturer. I apologize that it does take more than a few hours but we need to make sure we do it right the first time. John McCarthy General Manager jmccarthy@Group1Auto.com

June 20, 2025

I was in the shop for a routine service and inspection. I was in and out without a hitch. I've been with them for ten years now and never had a complaint. More

by Bruce
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 23, 2025 -

Ira Toyota of Manchester responded

Hi Bruce, thank you for your loyal support for the past 10 years! We are thrilled to know that your routine service and inspection were seamless and hassle-free. Your satisfaction is our top priority. We look forward to serving you for many more years!

June 17, 2025

Never an issue with customer service when bringing my vehicle in for service Thank you More

by Joebikerusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan service department
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