Ira Toyota of Manchester - Service Center

Decent until the moment the car is yours Had an appointment to have my pre-owned car looked at that I had purchased 3 days earlier because of a knocking sound in the front right wheel well. M Had an appointment to have my pre-owned car looked at that I had purchased 3 days earlier because of a knocking sound in the front right wheel well. My appointment was at 9:45 and I sat in the bay till about 10:10 but no big deal they were busy. I then proceeded to wait two hours while the issue was diagnosed. Even with this I thought i would rather have this issue squared away now than later. After waiting about 2 1/2 hours the service tech comes out and lets me know that the front two struts failed and are recommended to be replaced for 1300 dollars. Mind you I bought this car on Wednesday and brought it back in Saturday morning. After arguing with a few different managers about how ridiculous it was to have to pay 1300 dollars and after being told I didn't need to be made aware of the issue because it passes the inspection (that they complete). After going back and for 30-45 minutes while the dealership essentially said not our issue anymore they finally agreed to cut me a check for 550 instead of taking care of the issue. The only credit I can give is that the manager called a few days later to apologize how things were handled. I wasn't going to write a review but why should one apology after the fact cancel the terrible experience I had. More

Great Service Quick, professional, friendly and cheaper than estimated. I made the appointment Friday evening online, got a next day appointment. The staff is frien Quick, professional, friendly and cheaper than estimated. I made the appointment Friday evening online, got a next day appointment. The staff is friendly and efficient. The price was lower than expected and the service was performed quickly even on a very busy Saturday. More

Oil change My service was done quicker than I could get back. That never happens so that was definitely impressive! I tried to joke a few times and it seemed he My service was done quicker than I could get back. That never happens so that was definitely impressive! I tried to joke a few times and it seemed he wasn’t into it haha but overall very professional More

I had a less stressful day. I needed new brakes and new tires. George Maxcy was very helpful in getting a good price and made the visit less stressful with all of the $$$'s I ha I needed new brakes and new tires. George Maxcy was very helpful in getting a good price and made the visit less stressful with all of the $$$'s I had to spend. More

Quick, Easy, and Informative. I was given a "heads up" on future service that would be needed. Also given an option of different makes of tires best for the vehicle. I was given a "heads up" on future service that would be needed. Also given an option of different makes of tires best for the vehicle. More

Service Friendly and fast service. I was treat professionally with a positive attitude. I would highly recommend to anyone in or around my area. Thank you. Friendly and fast service. I was treat professionally with a positive attitude. I would highly recommend to anyone in or around my area. Thank you. More

Side door needed to be repaired I receive an appointment at my convenience and it was completed very quickly the service personal was very friendly and got me out quickly great exper I receive an appointment at my convenience and it was completed very quickly the service personal was very friendly and got me out quickly great experience More

Service Center I have purchased all my cars from Ira Toyota. Always very happy , The Service Dept. is great! They answer all my questions. They are very helpful. Ti I have purchased all my cars from Ira Toyota. Always very happy , The Service Dept. is great! They answer all my questions. They are very helpful. Tim greeted me with a smile and asked me a few questions. He told me what it was going to cost for the visit and then explain about an extended warranty on the car. So I ended up purchasing that. It was going to save me over a $100.00. Who doesn't like to save money. More

very good. The gentleman who took care of me was great great experience and wonderful service. I would recommend toyota in manchester for all service needs. They are excellent. Mt car was taken in quickly great experience and wonderful service. I would recommend toyota in manchester for all service needs. They are excellent. Mt car was taken in quickly and fixed on a timely basis. I always buy my cars from you. This will be my thire corolla. More

20,000 mile service Jenny-Lynn is the best service person I have been to, in fact I call her every time I need service and even just a question. She is very knowledgeabl Jenny-Lynn is the best service person I have been to, in fact I call her every time I need service and even just a question. She is very knowledgeable and helpful. More