Ira Toyota of Manchester - Service Center

A service advisor that still believes in customer service! There is one service advisor there that goes above and beyond every time I am in. Jennie-Lynn Loring still believes in customer service and customer e There is one service advisor there that goes above and beyond every time I am in. Jennie-Lynn Loring still believes in customer service and customer experience. Very hard to find these days. More

5000 mile check-up No problems and she kept up to date on the work being done. It took less than hour. No complaints with any thing. Well done No problems and she kept up to date on the work being done. It took less than hour. No complaints with any thing. Well done More

Attentive service, good quality work Great service, work done right. I've been bringing my older Toyota vehicle to this dealership since about a year and a half ago when they diagnosed an Great service, work done right. I've been bringing my older Toyota vehicle to this dealership since about a year and a half ago when they diagnosed and fixed a problem that had been vexing me for two years and nobody else could figure out. Started with Josh Kobey as adviser, he has been promoted and now work with Tim Gleason and Bryan Bell. Also, on a different occasion (same old vehicle) a part they installed failed and the dealership replaced it without charge and without hassle. Nice to have someone stand behind their work. More

excellent experience! Brian Bell is such a nice and honest guy! He really listens to your needs and is very patient with you. I will keep coming back with service like hi Brian Bell is such a nice and honest guy! He really listens to your needs and is very patient with you. I will keep coming back with service like his. He is informative and really makes me feel like I picked the right place to get my car needs met! More

Failed state inspection I am on my 3 rd toyota with extended warranty. My 2015 Toyota limited platinum highlander with 45k miles failed state inspection for moisture in the d I am on my 3 rd toyota with extended warranty. My 2015 Toyota limited platinum highlander with 45k miles failed state inspection for moisture in the driver rear brake light ssusubgva fire hazard. Called toyota headquarters as have extended warranty and they said not covered. Vehicle never in an accident and garage kept so how did moisture get in. Corporate was not helpful so paid the repair myself and am canceling my extended warranty. My salesperson David was super nice and understanding. He made the whole thing better. I still will not ever buy another Toyota but while I have my highlander and my daughters Corolla we will only go to ira toyota for service. More

Great service! Me. Bell is such a nice guy and very professional. He made me feel good about the service being done to my vehicle. Again very nice person. Me. Bell is such a nice guy and very professional. He made me feel good about the service being done to my vehicle. Again very nice person. More

10,000 service service writer was very professional. work completed quickly- noticed future state inspection was possible and performed it eliminating a second tri service writer was very professional. work completed quickly- noticed future state inspection was possible and performed it eliminating a second trip from Laconia. Only other item was we always got car wash when we had a Volvo, and my new Silverado gets washed when serviced by Cantin at no charge. More

I’m impressed with the professional service and timely manne Always, Willing to be of assistance and explain anything about the service that is done on your vehicle. And, what maybe needed to ensure that your To Always, Willing to be of assistance and explain anything about the service that is done on your vehicle. And, what maybe needed to ensure that your Toyota will last for years to come. More

Easy, simple Service advisor was polite and responsive. Walked me through step by step on what was going to happen during inspection, before and afterwards. Very n Service advisor was polite and responsive. Walked me through step by step on what was going to happen during inspection, before and afterwards. Very nice. More

Another Wonderful Service Stop As always, the service we received (this time was our 10,000 mile service) was excellent. Despite a little wait checking in due to the volume of cars As always, the service we received (this time was our 10,000 mile service) was excellent. Despite a little wait checking in due to the volume of cars coming in, the service managers were attentive to me and kept me informed as to when I would be next. Once my car was in, service was quick, efficient, and the service manager (Tim) continued to be attentive. Thanks. More