Ira Toyota of Manchester - Service Center

Tech representative Brandon is knowledgeable, friendly and willing to help with anything. Dropped car off for basic service and state inspection. Less than 1.5 hours later I received a text telling my ca and willing to help with anything. Dropped car off for basic service and state inspection. Less than 1.5 hours later I received a text telling my car was ready. Excellent service More

I had a 3:30 p. m. on 12/4/24 and arrived at approximately 3:10 p.m. When I pulled into the bay, the tire representative checked my tires and after discussion, we de m. on 12/4/24 and arrived at approximately 3:10 p.m. When I pulled into the bay, the tire representative checked my tires and after discussion, we determined the tires needed to be replaced. No problems there. Ryan, my service advisor, came over and checked me in. It was determined that since I was going to have my new tires installed, tire rotation would not be necessary but rather only an oil change and multi-point inspection. I received a text from Ryan at 3:28 p.m. with a communication contact number. At approximately 5:13 p.m., I contacted Ryan to find out a status and if by some chance the tires were actually being installed too as it had been quite a wait so far at that point only for an oil change and multi-point inspection. He replied to my text indicating he had to "shuffle me around" so I wouldn't have to wait much longer due to an excessive number of cars they had taken in around the time my appointment started. To be fair, there were at least 15-20 customers in the waiting room when I arrived. However, at the time when I received the reply, only myself and one other customer was remaining in the waiting room. This led me to believe my vehicle was not taken in for service at me appointment time of 3:30 p.m. but rather placed near to at the back of the line. I finally received my vehicle back at approximately 6:20 p.m. - almost 3 hours later. I realize holiday times may slow operations down however almost 3 hours wait time for only and oil change and multi-point inspection is a bit much and I've never had to wait that long for repairs after being a customer with this dealership for many years. I hope my upcoming tire installation with alignment doesn't take as long. More

The service department has been very up front with me about services I might need. I am an older woman who is alone, so I always double check with my son, a master mechanic, to protect myself. There hasn about services I might need. I am an older woman who is alone, so I always double check with my son, a master mechanic, to protect myself. There hasn’t been an instance that my son has disagreed with the recommendations I have received at this dealer. More

Excellent service and Jameson Was the best. IRA Toyota is Always there to make sure that the visit is pleasant IRA Toyota is Always there to make sure that the visit is pleasant More

The service adviser was very friendly and helpful. The waiting area was clean and comfortable. I was not pressured into any extra work The waiting area was clean and comfortable. I was not pressured into any extra work More

Take my Camry hybrid to Ira every time. Quick and easy with no drama. Brian Bell is the Service Advisor that I try to work with. Quick and easy with no drama. Brian Bell is the Service Advisor that I try to work with. More

They are extremely helpful. They came by multiple times to see I needed anything. They facility was very clean as well They came by multiple times to see I needed anything. They facility was very clean as well More

Very good service. Advisor was very nice. Worked hard to resolve the issue. Would recommend. Advisor was very nice. Worked hard to resolve the issue. Would recommend. More

Was in for an Oil, Lube & Filter, appt. made, quick service; Thank-You Ira Toyota. made, quick service; Thank-You Ira Toyota. More