Ira Toyota of Manchester - Service Center

If negative stars were an option that would be my rating for the service department. I brought up a concern multiple times. They did not resolve the issue, and called to say my car was ready, when they didn for the service department. I brought up a concern multiple times. They did not resolve the issue, and called to say my car was ready, when they didn’t even do the work requested. I will never bring my car here or buy a car here again. All dealerships suck, but this has been the worst experience I’ve ever had. They assumed because I’m a woman I don’t know what I’m talking about and didn’t resolve the issue. Negative 1000 stars for how I was treated. More

Worst experience ever ,did not get battery replaced same day with an appointment, lack of updates from staff day with an appointment, lack of updates from staff More

Under staffed, waited 3. 5 hrs. without an update on my vehicle. Should not overbook appointments if not staffed appropriately 5 hrs. without an update on my vehicle. Should not overbook appointments if not staffed appropriately More

I bought my 2007 Camry there and they have been serving my car ever since. They are courteous, dependable, accurate and kind. I trust them to do the job right, and they always jave. my car ever since. They are courteous, dependable, accurate and kind. I trust them to do the job right, and they always jave. More

Good in processing odd type specific questions wrt initial complaints. Job completion and discharge efficient initial complaints. Job completion and discharge efficient More

They went above and beyond in servicing my vehicle. Especially Matt and Byron. Great job Especially Matt and Byron. Great job More

Thanks for getting me in and out quickly so I could get my kids to school in time. my kids to school in time. More

Quick and easy. I hope these are enough words for all of you great people. I hope these are enough words for all of you great people. More

The place has employees working that are very courteos and professional. It's always a pleasure to go in there. The waiting area provides free coffee and free Wifi and professional. It's always a pleasure to go in there. The waiting area provides free coffee and free Wifi More

I’ve always had great experiences for service here, but today, I was waiting for 5 hours for an oil change and tire rotation. Sounds like they may have been short staffed in the shop. A heads-up that the today, I was waiting for 5 hours for an oil change and tire rotation. Sounds like they may have been short staffed in the shop. A heads-up that the wait was going to be longer than anticipated would have been nice or even comping me a ride home. My service advisor was great, but I never got a response from my service advisor when I asked for a progress update. More