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Ira Toyota of Manchester - Service Center

Manchester, NH

4.3
1,218 Reviews

1,218 Reviews of Ira Toyota of Manchester - Service Center

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July 26, 2024

John Oliver was the Service Advisor I worked with today and it was nothing less than a positive experience. His professional, no-pressure sales approach is why I will be going back to get my work done... More

by Shirspri34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver
Jul 27, 2024 -

Ira Toyota of Manchester responded

Hi, we're happy to hear you had such a positive experience with John! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2024

From start to finish, the staff was professional and courteous.. The dealership was very clean. I waited for my vehicle and it was done in time ..great job! More

by Rcote22003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 26, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2024

John Prance gave great service & advice. He was also able to work with the technician & somehow complete a long job by the time I needed to pick up my car. More

by emeraldocean55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Prance
Jul 22, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for your kind review; we are happy to pass along your comments to the John here at Ira Toyota of Manchester! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2024

Great service Mike Armijo is professional went above and beyond to get things in order prior to my visit very happy to have chosen Ira Toyota see you next time Thank you More

by mill560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Armijo
Jul 22, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2024

One of the best places I have been. Bought a new Grand Highlander with the works from Mo. process was easy and he did a great job getting us what we wanted. Service is easy to schedul More

by Jpnewengland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 13, 2024

Very pleased with the way all was handled. from the 1st person who explained the process to the pick up time. Jamison was very pleasant and easy to speak with, answered my all my questions. More

by Mjkennedy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison
Jul 14, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Jamison here at Ira Toyota of Manchester! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2024

Everyone is always so polite and helpful. I have never experienced a bad service with IRA, I go here to have all of my work done. More

by medinasa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Michael
Jul 11, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for taking the time to leave a review for us at Ira Toyota of Manchester. We're happy we could meet your expectations! We look forward to your next visit! Take care!

July 10, 2024

Quick service Very friendly staff. We run helpfullyl with info that I requested. Clean and neat. More

by Bilz2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa DiBenedetto
Jul 10, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2024

Don't bother making an appointment will take forever. Mgmt provided email to express concerns but won't respond. More

by lobsternazi
Recommend Dealer
Yes
Employees Worked With
John McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Ira Toyota of Manchester responded

Thanks for the review, Peter. We have spoken to you and offered you a free loaner during your next visit for your troubles. We are waiting for you to call back and book your appointment with us. Thank you, John McCarthy General Manager jmccarthy@Group1Auto.com

Jul 17, 2024 -

lobsternazi responded

I have been contacted and the dealership has righted any wrongs. I do believe they truly do care about their customers and that they are satisfied. I'm guess my experience was just an off day and maybe just some miscommunication.

July 09, 2024

Good customer support during and after visit, appreciated, not being charged for extra things, and was relatively quick More

by cbm101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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