Ira Toyota of Manchester - Service Center

Been going there since 2020 for service all been great I plan to come back again for my next service again great I plan to come back again for my next service again More

Great service. Pleasant and communicative staff. Great scheduling process. Comfortable waiting area while waiting for service completion. Pleasant and communicative staff. Great scheduling process. Comfortable waiting area while waiting for service completion. More

Took my father-in-law 2022 TRD Pro off road Tacoma in for service. Pulled into the service department. Was greeted by Michael. Took my info down and went on my way. About 2 hrs later my vehicle service was a service. Pulled into the service department. Was greeted by Michael. Took my info down and went on my way. About 2 hrs later my vehicle service was all done. Came to the dealership to pick up my vehicle. Michael told me that during service the technician dented my rear passenger side bumper and also scratched my rear passenger side fender. Exiting the service Bay Area. I was surprised and upset when I saw the damage. Even though the dealership was at fault. I would not have expected this type of behavior from an ASC Certified technician at a Toyota dealership. This is the type of behavior I would expect from a non maker dealership. I did receive an apology from Michael and Toyota will order and pay for the parts and do the repairs needed to the vehicle at no charged to me. I expect better care when it comes to taking care of the customers vehicles. More

John in service is excellent to work with. Fair and honest. Took our concerns seriously. Fair and honest. Took our concerns seriously. More

Fantastic service department. They are prompt , efficient and don't try to sell unnecessary services. Highly recommended. They are prompt , efficient and don't try to sell unnecessary services. Highly recommended. More

I was thrilled when IRA Toyota was able to get me in early the same day I called to deal with windows that wouldn’t shut and doors that didn’t lock . I also had oil changed. All other service depts were early the same day I called to deal with windows that wouldn’t shut and doors that didn’t lock . I also had oil changed. All other service depts were making me wait for more than a week. I was immediately able to get to and from dealership with shuttle. Sandra Silva , Service advisor was very cordial and helpful answering all my questions . I definitely will go back to Ira even if it is longer distance from my home . Vicki T More

Got 4- new tires and an alignment. No issues or drama. Take all my work to Ira Toyota. No issues or drama. Take all my work to Ira Toyota. More

Service was great! My advisor was very helpful and I appreciate his professionalism. Thank you My advisor was very helpful and I appreciate his professionalism. Thank you More

Had service and state inspection done today. Efficiently handled, service writer was attentive and vehicle returned nice and clean. Do not hesitate to utilize IRA Toyota! Efficiently handled, service writer was attentive and vehicle returned nice and clean. Do not hesitate to utilize IRA Toyota! More

Great dealership. Nearly impossible to talk with someone. Several calls made to schedule service and ask questions. Very frustrating. Nearly impossible to talk with someone. Several calls made to schedule service and ask questions. Very frustrating. More