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Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,215 Reviews

1,215 Reviews of Ira Toyota of Manchester - Service Center

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April 05, 2025

If I could give 0 stars for my experience with this service I would. Very disapointed, regardless my waranty I am not going back to this place again. Comunication from this service is awfull, waited 2 More

by EMI
Recommend Dealer
No
Employees Worked With
Jenelle Bosinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Ira Toyota of Manchester responded

Sorry to hear of your poor experience with us. I am unable to find your file based on the info provided. Could you contact me directly so I can look into this and try to assist? John McCarthy General Manager jmccarthy@Group1Auto.com

April 04, 2025

Everything was explained very well and the work was completed in the time estimated. Alex Santiago was excellent More

by forrest
Workmanship
Recommend Dealer
Yes
Employees Worked With
Alexander Santiago
Apr 07, 2025 -

Ira Toyota of Manchester responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2025

I was told I needed to replace timing cover gasket for $2,434.88.Went for two 2nd opinions at auto companies .Both said nothing wrong with timing gasket.I’ve been a customer for a few years.If I trusted y More

by dma728b
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan McCartney
Apr 05, 2025 -

Ira Toyota of Manchester responded

I am unable find your file based on the info given. Can you contact me directly to look into your file? John McCarthy General Manager jmccarthy@Group1Auto.com

April 01, 2025

Greeted and all questions were answered and resolved in a timely fashion. The customer service was better than expected. Ryan was great and we would recommend him. More

by Rickerz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 05, 2025 -

Ira Toyota of Manchester responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ryan here at Ira Toyota of Manchester! Thanks again for the recommendation, and have an amazing day!

March 31, 2025

This was my first time having my vehicle serviced at Ira Toyota in Manchester. I am amazed at the level of professionalism and amount of information provided throughout the process. My advisor Jameson was g More

by PJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson
Apr 05, 2025 -

Ira Toyota of Manchester responded

Hello, we're happy you found our staff Jameson to be so supportive during your experience here at Ira Toyota of Manchester. We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2025

Jameson is the best! New guy checking tires (Todd?) very nice. Got me out in the time I asked 2.25 hrs More

by betris1day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 05, 2025 -

Ira Toyota of Manchester responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ryan and Todd here at Ira Toyota of Manchester! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2025

Extremely happy with the level of service in all aspects . Even the individual that washed the car was totally courteous 👍 More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
Mar 28, 2025 -

Ira Toyota of Manchester responded

Hello Rick, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2025

I have only good experiance's in my dealings with the manchester dealership and the service dept. More

by brucetillson1@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jameson Huntress setv. Advisor.
Mar 28, 2025 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2025

Timely and accommodating appointment time and quick service turnaround. Very communicative and attentive. Exceptional customer service! More

by DM
Recommend Dealer
Yes
Employees Worked With
Jameson Huntess-****
Mar 27, 2025 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

Alex was smiling, friendly, helpful at my 100,000 checkup. I like communicating thru text about needed services, quicker and smoother. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 24, 2025 -

Ira Toyota of Manchester responded

Hello Daniel, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.