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Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,244 Reviews

1,244 Reviews of Ira Toyota of Manchester - Service Center

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December 17, 2023

Very pleasant people and good coffee in the machine. We are a Toyota family but I also take my wife’s GMC Terrain for service there. More

by Billmazerall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa DiBenedetto, John Palumbo
Dec 19, 2023 -

Ira Toyota of Manchester responded

It's great to hear you've had a positive experience at Ira Toyota of Manchester! Having friendly staff and good amenities like coffee can make the service visit more enjoyable. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Brian Bell & All are personal careing group Staying ahead of noticeable situations addressing issues that create preventive maintenance More

by csp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bell, Travis Service
Dec 19, 2023 -

Ira Toyota of Manchester responded

It's fantastic to hear that you had a great experience and that Brian provided insightful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

I have been a customer for many years and will continue to do so but I waited 2 hours for a tire rotation. Was not good. More

by Lewesde557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, John?
Dec 16, 2023 -

Ira Toyota of Manchester responded

We are sorry to hear about the unusually long wait time for a tire rotation during your recent visit. Waiting for two hours is certainly not ideal, especially for a routine service like a tire rotation. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Courteous and professional staff. Took longer than expected, updates appreciated. Overall great experience, will return More

by alexc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 12, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 10, 2023

Ira Toyota of Manchester has very friendly customer service oriented service reps at this dealership More

by StinkyStacy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Dec 12, 2023 -

Ira Toyota of Manchester responded

Having friendly and customer-oriented service representatives can make a significant difference in any dealership experience. It's great to hear that Ira Toyota of Manchester values these qualities in our team. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Very pleasant place and people. Quick and nice service. Good and very knowledgeable advisers. Highly recommend More

by Vlad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver
Dec 12, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Great service, courteous, prompt. Didn’t try and sell anything that wasn’t needed. Greta staff. Doing business for yours now, work is always quality. More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson Huntress
Dec 12, 2023 -

Ira Toyota of Manchester responded

It's fantastic to hear about your consistently positive experiences with great service and a trustworthy staff! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

I made an appointment for an inspection and front alignment check. They couldn’t do the latter for another two hours. When you make a appointment you shouldn’t have to wait for other people appoint More

by kevrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Dec 21, 2023 -

Ira Toyota of Manchester responded

Thank you for your feedback! Could you contact me directly so I can locate your file and work with you to resolve this? John McCarthy, General Manager jmccarthy@Group1Auto.com

December 07, 2023

Prompt, professional, and courteous service. The addition of a video of the tire and brake inspection was a positive addition. More

by c4and
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoel
Dec 09, 2023 -

Ira Toyota of Manchester responded

It's fantastic to hear about your positive experience at Ira Toyota of Manchester! Prompt, professional, and courteous service can really make a difference, and the addition of a video for the inspection is a great way to keep customers informed. We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Clear and precise communication from the Service Team. The Service Advisor, Jameson did an excellent job with my appointment. Thank you. More

by Toshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson Huntress
Dec 07, 2023 -

Ira Toyota of Manchester responded

It's fantastic to hear that you had a great experience and that Jamson provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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