Ira Toyota of Manchester - Service Center

Happy to have my vehicle fixed in one day. A bit of an annoyance that it took 5.5 hours and not the 2.5 I was told. A bit of an annoyance that it took 5.5 hours and not the 2.5 I was told. More

I bought a Rav 4 in 2007 and have had 9 or ten safety recalls on it.One of the recalls was for sudden acceleratio,which they claim was caused by the driver's mat,which they put grabber hooks on Dec w4 a recalls on it.One of the recalls was for sudden acceleratio,which they claim was caused by the driver's mat,which they put grabber hooks on Dec w4 and march3,2025,the car did the same thing.I brought it in and it wouldn't repeat it's done it 5 times overall.they said they didn't think it was the same problem and gave me paperwork to fill out and return.i was also having an o&f change. The tech said I had NO PROFILE in the computer,when I was there a week ago.they took the paperwork,said they would contact Toyota and keep the car for an indefinite amt.of tome.They would not give me a loaner because I couldn't prove it was a Toyota problem they drove me home and said thry would pick me up.Last time they said that they left me stranded w_o a vehicle and didn't have the courtesy to call or to answer my messages about being picked up More

Best Toyota dealer Very courteous staff. Even the young lady doing cleaning was friendly today I appreciate the cleanliness and the polite quick service every visit Even the young lady doing cleaning was friendly today I appreciate the cleanliness and the polite quick service every visit More

After almost 25 years of purchases and service, I’m still a very satisfied customer. a very satisfied customer. More

The best excellent service I have ever received. Seems like they do everything they can to prove they want my business! Seems like they do everything they can to prove they want my business! More

Service Dept needs to have a sense of urgency for customers. 2 1/2 hours for a oil change is ridiculous. I just don’t get it. Then excuses that 45 cars were checked in. Why do you make appointments. customers. 2 1/2 hours for a oil change is ridiculous. I just don’t get it. Then excuses that 45 cars were checked in. Why do you make appointments. My time is limited and valuable. Very inconsiderate More

TWO HOURS for an Oil Change WITH an appointment is RIDICULOUS!! While oil is draining he can look at brakes. I can do it ALL in 20 minutes ….. including opening 6-8 oil containers / bottles individual RIDICULOUS!! While oil is draining he can look at brakes. I can do it ALL in 20 minutes ….. including opening 6-8 oil containers / bottles individually! No hose fill like dealer uses. But I DO appreciate the price discount for holiday. Thank you! More

Michael, our service rep, was friendly and informative. In the past, any issues we've had have been rectified. In the past, any issues we've had have been rectified. More

My adviser was Matthew Cena and his guys working on my car were very nice to me. They did a great job. car were very nice to me. They did a great job. More

I was there for 2 hrs. for a 10k service. They never texted to tell me my car was done. When I went to ask, it was complete, however the paperwork was put on the wrong de for a 10k service. They never texted to tell me my car was done. When I went to ask, it was complete, however the paperwork was put on the wrong desk, so the service writer didn’t know it was ready. I have no idea how long I would have sat there if I hadn’t checked. I got an “oops, sorry” and sent on my way. More