Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ira Toyota of Manchester - Service Center
Manchester, NH
1,229 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,229 Reviews of Ira Toyota of Manchester - Service Center
Sort by
September 23, 2020
They say: "Never trust a dealer!". I would not believe that if I had not had the experience I had today! 1) They ate their words of promising me 3 free maintenance when I bought the car because they refus that if I had not had the experience I had today! 1) They ate their words of promising me 3 free maintenance when I bought the car because they refused to give me the 3rd free maintenance; 2) One of the advisors tried to cheat me by telling me she got me a coupon for the synthetic oil change, but the actual coupon discount is much lower than that. Had I not found the coupon on line, or had I just trusted this advisor, I would had been fooled and cheated! Terrible! Terrible! More
by badexperience
Employees Worked With
maintenance service advisor
May 01, 2020
toyota recall after Ira changed the Torque converter I still have a vibration from 0-40mph. I as mentioned NEVER had any vibration up to 55K. So they replaced the T after Ira changed the Torque converter I still have a vibration from 0-40mph. I as mentioned NEVER had any vibration up to 55K. So they replaced the Torque converter and I now have a vibration that I can feel. I brought the car back to let them feel the vibration on 04/15/2020. They tell me they drove a 11 and 15 with the same drive train which they say its barely felt. Maybe those torques will need replacement. Now sometimes going forward with the car I get a hesitatgion then the car may jump ahead of hesitate to move. Where is Glen Kimball when you need him? This wouldn't of happened. ADC More
by dicost55
Employees Worked With
N/A
April 24, 2020
Extended warranty on 2016 corrolla best thing I did to maintain my car. Service center gets me in same day i call.check anything I’m concerned about. They check it for free and fix what eva it needs. maintain my car. Service center gets me in same day i call.check anything I’m concerned about. They check it for free and fix what eva it needs. More
by Christine Pedrick-Jopson
Employees Worked With
Bryan bell
February 22, 2020
We took our 2014 Toyota Venza to Ira of Manchester NH. Our service advisor Jared Garfield did an exceptional job explaining what our Toyota needed! Thank you Jared for your outstanding Customer Service! Our service advisor Jared Garfield did an exceptional job explaining what our Toyota needed! Thank you Jared for your outstanding Customer Service! George & Lisa Vasquez More
by Teamecrvp
Employees Worked With
Jared Garfield
November 22, 2019
Zack Joseph’s at Ira is awesome to work with. So down to earth and easy going. I’m now going on my 4th lease from IRA and wouldn’t go anywhere else ASK4ZACK earth and easy going. I’m now going on my 4th lease from IRA and wouldn’t go anywhere else ASK4ZACK More
by cariannduszak
Employees Worked With
Other Employees :
Zack Joseph’s, Bel Richiez, Brian Silvia, all 5 stars , Brian Jones, Bill Kinney, Danny Levesque, Kevin Maclean, Kevin McAllister, Zack Josephs
October 13, 2019
ITA services I’ve been going to IRA for the last 3 years and I’ve been very happy with their service. I’d recommend them to anyone. I’ve been going to IRA for the last 3 years and I’ve been very happy with their service. I’d recommend them to anyone. More
by Ann
Employees Worked With
Bryan in service
October 09, 2019
Worst service department I have ever dealt with. Every time I bring my new Tundra into Ira Toyota of Manchester it is returned to me damaged. The last couple of oil changes they scratched the drivers Every time I bring my new Tundra into Ira Toyota of Manchester it is returned to me damaged. The last couple of oil changes they scratched the drivers door significantly. My guess is they let the door bang against the lift. They always suggest unnecessary service and overcharge for it. They are slow and unprofessional. When I leave they always try to pressure me into giving them a perfect rating. I'm never buying another Toyota again, purely due to the horrible service at Ira Toyota of Manchester. More
by Gerry B
Employees Worked With
Brandon Banich, Fausto Gomez, Glen Kimball.
September 23, 2019
Best service yet This visit was my best yet thanks to the Service Advisor Jenny-Lynn Loring. Usually when I get there for service I stand and wait for what seems a lon This visit was my best yet thanks to the Service Advisor Jenny-Lynn Loring. Usually when I get there for service I stand and wait for what seems a long time before anyone says anything but not this time. Jenny was quick to let me know shed be right over and was. From there on the service was excellent. I usually hate going there for service, again I stand around for a while before someone says anything as I see service advisors sitting there not looking busy. I usually bring my cars to Grappone Toyota for service because I have never needed to wait and service seems to be better but this time Jenny-Lynn put an excellent light on this experience so for her I give this visit 5 stars. More
by Les
Employees Worked With
Jenny-Lynn Loring
September 18, 2019
Jenny Lynn 2015 Camry check for unusual noise during accelerations. Problem found and corrected. The 25 word minimum is a great way to discourage inputs at all 2015 Camry check for unusual noise during accelerations. Problem found and corrected. The 25 word minimum is a great way to discourage inputs at all. Overall Jenny was her usual pleasant and conscientious self. She is a pleasure to work with. More
by skipcarter
Employees Worked With
Jenny Lynn
