Ira Toyota of Manchester - Service Center

12 month service plus recall My car was taken in a timely manner and the service time was a little longer than expected I think due to adding a recall service to the 12 month serv My car was taken in a timely manner and the service time was a little longer than expected I think due to adding a recall service to the 12 month service. They thought it was going to take 2 to 2 1/2 hours for the service and recall but it took about 4 hours. I was supposed to have had Jenny Lynn Loring as my consultant but I never saw her. I did not get an update from anyone when the time went longer than expected. A consultant I never met, and did not introduce himself, did come at the end to say my vehicle was ready to take home. . More

Excellent The service department was excellent. Was promptly the best experience I have had to do with the service department. Advisor promptly Met me you too The service department was excellent. Was promptly the best experience I have had to do with the service department. Advisor promptly Met me you took my car in show me the service waiting area then came and got me when my car was done awesome More

Always fantastic service! We appreciate your knowledge, care and friendliness. You always give good service and advice as needed.. I appreciate the ride to work when needed. I We appreciate your knowledge, care and friendliness. You always give good service and advice as needed.. I appreciate the ride to work when needed. I trust that you tell me the truth about what service is needed. More

Great customer service ! Jim in service was very knowledgeable. He took his time to explain what was done to the vehicle and addressed my daughter as it was her car . Very imp Jim in service was very knowledgeable. He took his time to explain what was done to the vehicle and addressed my daughter as it was her car . Very impressive More

Good experience I had to wait awhile to be seen but other than that, received Ira’a typical excellent service. James Page was an awesome service advisor. I had to wait awhile to be seen but other than that, received Ira’a typical excellent service. James Page was an awesome service advisor. More

exceptional as always There are 2 reasons that I have remained with Toyota for years: the quality of the vehicles & the exceptional service department, Keep up the great wo There are 2 reasons that I have remained with Toyota for years: the quality of the vehicles & the exceptional service department, Keep up the great work! More

Stressful issue resolved I had to re-register my vehicle (first time for me) since my divorce. Had to get a new registration and plates. I had had inspection done on 9/11/18 a I had to re-register my vehicle (first time for me) since my divorce. Had to get a new registration and plates. I had had inspection done on 9/11/18 at Ira. The month for inspection at the 9/11 date was 9/19 on sticker. Now I needed it changed to 3/19. I was able to get my issue corrected that afternoon even though I did not have an appointment. I had made two trips to City Hall for the registration. I was quite stressed out. I was so glad that I was able to get everything straightened out that same day. I have gone through so much since January 2018 and I have to say I was extremely grateful for the service time that was given to me to get everything resolved. Thanks Ira for doing a great job! More

Quick and easy I have only used Ira Toyota twice so far; primarily due to my wife's experience with them regarding her Tundra. It was awesome. We have both switched I have only used Ira Toyota twice so far; primarily due to my wife's experience with them regarding her Tundra. It was awesome. We have both switched from another dealership as a result. Keep it up Ira and you will have two loyal customers. More

Friendly service I came in for an inspection and they offered to do my 40k service while I was there to save another trip. NICE!!! It took a bit longer than expected I came in for an inspection and they offered to do my 40k service while I was there to save another trip. NICE!!! It took a bit longer than expected but i received an apology for the long wait. More

Excellent experience! Service rep (Jenny) was very professional and courteous! IRA Toyota is fortunate to have an employee like Jenny! Otherwise, Service Dept appeared to Service rep (Jenny) was very professional and courteous! IRA Toyota is fortunate to have an employee like Jenny! Otherwise, Service Dept appeared to be very efficient, and facilities were nice and clean. Overall a very good experiece! More