Irvine Subaru
Lake Forest, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 10:00 PM
Tuesday 7:00 AM - 10:00 PM
Wednesday 7:00 AM - 10:00 PM
Thursday 7:00 AM - 10:00 PM
Friday 7:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 10:00 PM
Tuesday 7:00 AM - 10:00 PM
Wednesday 7:00 AM - 10:00 PM
Thursday 7:00 AM - 10:00 PM
Friday 7:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Everyone was friendly and helpful. The service was done quickly, which is appreciated. The waiting room was comfortable. The service was done quickly, which is appreciated. The waiting room was comfortable. More
Great dealership! People are very accomodating and will answer all the questions asked. Great great! People are very accomodating and will answer all the questions asked. Great great! More
Desiree and Frank were so accommodating and helpful. They made the transaction very easy for me. I felt they patiently listened to all my concerns and answered my questions. They are wonderful. They made the transaction very easy for me. I felt they patiently listened to all my concerns and answered my questions. They are wonderful. More
Tyler helped me out in customer service and he was outstanding - he sent me a text with an update like he said the he send me a text to let me know my car was ready outstanding - he sent me a text with an update like he said the he send me a text to let me know my car was ready More
The service is very good, and the car maintenance is quite fast.It is perfect. quite fast.It is perfect. More
Leo, the service advisor, was incredible. I took my Subaru in for its 60k mile service, which is a big one. He kept me informed of the progress and was very responsive. I even had another iss I took my Subaru in for its 60k mile service, which is a big one. He kept me informed of the progress and was very responsive. I even had another issue that the Master Technician was able to diagnose within 15 minutes which I was able to get taken care of at the same time. Will definitely come again. More
Helpful and friendly staff. Service was completed promptly. However, I had to wait over 10 minutes from the time I paid my bill to when my car was brought to me. This despite t Service was completed promptly. However, I had to wait over 10 minutes from the time I paid my bill to when my car was brought to me. This despite two calls from the service advisor to bring the car. More
I have a 2021 ascent which notoriously has smaller brakes than the car really needs. I took it in as the car would shake quite bad when slowing down from highway speeds. The dealership said they put new brak than the car really needs. I took it in as the car would shake quite bad when slowing down from highway speeds. The dealership said they put new brake pads on and resurface the rotors, and that I would be good to go. Unfortunately that wasn’t the case. Now my brakes do a weird grind/pulsing. I took the car back in and they said they fixed it but they did not and I’m still having the same issue. I unfortunately don’t have a whole lot of trust to take it back here. The service advisor was very nice and this is in no way every reflection on him, I’m just bummed that they turned one issue into a bigger issue and now I have to go somewhere else to feel confident that it can be fixed correctly. More



