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Irvine Subaru

Lake Forest, CA

4.7
633 Reviews
Welcome to Irvine Subaru, the #1 Southern California Subaru dealership serving drivers in Lake Forest, Anaheim, Tustin & Orange County, CA for all of their auto needs! Here at Irvine Subaru, we ensure that all drivers that visit us from the Anaheim, Tustin, Irvine, Orange County and Lake Forest, CA walk away with an impeccable experience. Whether you're stopping by to check out our impressive lineup of models or require some routine maintenance, our friendly and knowledge is here to help you. We are proud to offer a vast selection of new Subaru models in our Lake Forest, CA showroom. The popularity of models like the Legacy, Forester, WRX, Impreza, Outback, XV Crosstrek and BRZ has rapidly grown as more and more drivers experience their sustainability and reliability combined with our excellent customer service. The award winning Subaru lineup offers all of the capability that drivers crave, especially those who are active outdoors, maybe even own a dog, and are dedicated to reducing their carbon footprint. Additionally, we also offer a wide range of quality used cars across today's top automakers. Each model has been thoroughly inspected to ensure reliability, while still being in your price range. Upon finding your desired vehicle, our team of financing experts will sit down with you to outline available car loan and Subaru lease opportunities and help find one that fits you. Our relationship with our patrons extends far beyond the car buying process, and we help you maintaining the love of your vehicle by providing an extensive range of services. If you like to tackle projects on your car on your own, we can help by supplying you with parts you need for your next DIY endeavor. You can get in touch with us easily via this contact for or by calling (949) 837-3500, or follow these directions from wherever you are to 23663 Rockfield Blvd, Lake Forest, CA 92630 today. We're located just minutes away from the Irvine Auto Center and easy to find. We lo
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23663 Rockfield Blvd

Lake Forest, CA

92630

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Showing 633 reviews

February 14, 2024

Car service was fast and easy. Everyone is friendly. Thank you Irvine Subaru for making it so easy. More

by krissyrose1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Irvine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 14, 2024

Great staff and service! I have brought my Subaru in here from the start and am very happy with the service I receive. The staff is always very polite and professional. More

by marissaohhh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Irvine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 14, 2024

Excellent service from the team. C. Mendoza got me in and out with a fantastic breakdown of what was done. Also got me a quote on new tires. Really appreciate him and the team for th More

by kamarriw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C Mendoza
Feb 17, 2024 -

Irvine Subaru responded

Hi Kamarriw, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 14, 2024

They are always on time, and get your car back at promised times!!! The snacks by the registration desk are a nice touch!!! The service techs and reception are polite and tell me exactly what is be More

by robynln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Irvine Subaru responded

Hi, thank you so much for your positive comments about Frank's Irvine Subaru! Thank you so much for choosing Frank's Irvine Subaru as your first choice for service!

February 14, 2024

Laura Flanagan did a nice job and taking care of me she address the problem noticed that it was covered by warranty. I was able to secure a loaner car and the job was completed. The only issue I had is tha More

by bgzachmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Irvine Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at carissas@irvinesubaru.com when you can so we can address this situation directly. Thank you and have a great day. Carissa Sanchez carissas@irvinesubaru.com

February 13, 2024

Great dealership. Worked with Cedric. He was a great business man. Happy to work with Irvine Subaru again. Hope to buy another car from here in the future. More

by precious.perlas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Farey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Irvine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 12, 2024

Stay away from this dealership, i start having transmission problems a year after we bought our vehicle. More

by ORIHUELA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Calvo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Irvine Subaru responded

We appreciate your feedback, we take our clients' comments seriously. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us Sebastian Calvo at sebastian@irvinesubaru.com or (949) 837-3500 ext. 121 and we will do our best to make this better.

February 12, 2024

I brought my care in for service because it was time. I was also receiving a daily message that it was time for an "inspection." I has been about 3 weeks and I have started seeing the same warning More

by LYNN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 12, 2024

You all respect me. You are very conscious of my time and explain things with respect More

by katydesmond353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 11, 2024

I originally had my brakes serviced in October/Nov and I was given off market brakes because they did not have Subaru brake pads. They were supposed to order them since I prepaid for them. I had to call why More

by pita.melendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the original service advisor was
Feb 12, 2024 -

Irvine Subaru responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to Carissa Sanchez at carissas@irvinesubaru.com so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

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