Irwin Hyundai
Laconia, NH
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Wing Install Had wing installed on my car approx: 2 mos.ago. Got car back within a day. However wing leaked, brought it back. Wing leaked about a week later. They Had wing installed on my car approx: 2 mos.ago. Got car back within a day. However wing leaked, brought it back. Wing leaked about a week later. They ordered a new trunk and sent it out to an autobody shop for paint and re-install of wing. Got car back quickly again. Now paint has bubbles. Brought back again. Throughout this whole ordeal the customer service rep Melissa Severance has been great to deal with. They gave me a loaner car each time, and they have strived to make this issue right time and time again. I feel confident that I will give them all my future business. Customer service is excellent in my eyes. Melissa went out of her way to find a web site to help me with my other vehicle that has frame rot...thanks to her above and beyond efforts we found out it's under recall. She saved me tons of money. It's refreshing to see that good customer service still exists. More
Sarah Great place & great service!it was a pleasure working with Frank Cacciatore. Would recommend this dealer ship We will be back here to buy our next v Great place & great service!it was a pleasure working with Frank Cacciatore. Would recommend this dealer ship We will be back here to buy our next vehicle. More
Worth the Extra Drive Looking to purchase a new Hyundai, did the research, and drove 3+ hrs. to make the deal. Understanding a dealer needs to make money to stay in busine Looking to purchase a new Hyundai, did the research, and drove 3+ hrs. to make the deal. Understanding a dealer needs to make money to stay in business we still received a very fair deal with better discounts at Irwin. So unless you buy your car from a dealer sitting in a cornfield with no overhead, please don't expect to get off completely at wholesale. Volume and not as greedy is what we found at Irwin, compared to the 3 other dealers we visited. Frank our salesman was very nice and understanding throughout the process. Never did we feel like we just couldn't stand up and walk out. I guess I mean to say we weren't attacked, and pushed into a deal/car we didn't want with typical sales tactics. Please stop by Irwin Hyundai and give Frank a chance in your search for a new or used car. Try a couple dealers 1st, they go to Irwin and I hope you see the difference we did in sales approach. Thanks, Frank/Irwin More
Best experience at a dealership! Adham Darwish is by far the best sales person I have ever dealt with. Easygoing, courteous, friendly, and no pressure. He gets my business everytime Adham Darwish is by far the best sales person I have ever dealt with. Easygoing, courteous, friendly, and no pressure. He gets my business everytime! More
Awesome service See Craig. He was great to us. My wife and I both bought cars and were driving out the same day. Top notch service. Thanks again Craig See Craig. He was great to us. My wife and I both bought cars and were driving out the same day. Top notch service. Thanks again Craig More
My Trip To Irwin IN Laconia, N. H. My experience at Irwin of Laconia was great, I was fortunate to find Mike DeNauw my salesmen, whom I met at another Hyundai dealership a few years ag My experience at Irwin of Laconia was great, I was fortunate to find Mike DeNauw my salesmen, whom I met at another Hyundai dealership a few years ago. He worked with me and my daughter until we purchased the car we liked. I will more than likely return to Irwin to purchase a newer car in the next few years. We were treated very well and Mike was very helpful to us. I am looking forward to another experience with Mike, when my other daughter, Christina, decides to purchase her new car. Thank you Mike for making it all possible. More
Great Experience I was very pleased with the customer service provided, the Product Specialist I worked with was excellent and met all my needs. I was offered the vehi I was very pleased with the customer service provided, the Product Specialist I worked with was excellent and met all my needs. I was offered the vehicle to experience and drive the day before, this was very helpful in getting comfortable with the car. I feel I got a fair deal and was treated with respect. More
Great Place to Buy The hour long trip to Laconia was worth it, Frank at the used car lot got us a great car for what our needs and budget was. The hour long trip to Laconia was worth it, Frank at the used car lot got us a great car for what our needs and budget was. More
Great deal @ great dealer. I bought my 2nd Hyundai, this time, from Irwin Hyundai, because they have friendly & skilled service & had taken good care of my Santa Fe. Craig John I bought my 2nd Hyundai, this time, from Irwin Hyundai, because they have friendly & skilled service & had taken good care of my Santa Fe. Craig Johnson, Sales, answered all my questions about the new models & enthusiastically walked me through new features. Whenever I waited for service, all the staff, from Service Manager to sales to mechanics--were so welcoming & professional. Happy to drive another Hyundai--I know I'll get dependable service with a smile from Irwin. More
Correct my review Ooopsie--I must correct my review---YES--I recommend dealer. (did not select "Yes" on the review. See evidence of YES, by my comments entered previou Ooopsie--I must correct my review---YES--I recommend dealer. (did not select "Yes" on the review. See evidence of YES, by my comments entered previously.) I will add--Service Dept courteous & knows my car. More