Island Chrysler Jeep Dodge Ram - Service Center

I've been trying for 4 days to get a human being on the phone to set an appointment. The online system for my phone number is mixeds up with someone else, and the last time I tried making an appointment, t phone to set an appointment. The online system for my phone number is mixeds up with someone else, and the last time I tried making an appointment, the day and time were changed. I am starting to wonder if they are even still doing business. The people that actually work in the service department are great, but the rest of the system is losing them business. More

I went for an Oil change and wiper recall both done quickly! Workers were friendly and courteous! Even with covid restrictions. I felt safe and everyone social distanced ! quickly! Workers were friendly and courteous! Even with covid restrictions. I felt safe and everyone social distanced ! More

Went to Island Chrysler Jeep for and oil change they gave me a great deal on a synthetic oil change plus a 10 point check throughout the car. Awesome customer service they treat everyone like they are a VIP me a great deal on a synthetic oil change plus a 10 point check throughout the car. Awesome customer service they treat everyone like they are a VIP! More

Repaired my new Jeep within 1 weeks time and gave me a loner Jeep until repair was completed. Excellent service given by Service manager Anthony! loner Jeep until repair was completed. Excellent service given by Service manager Anthony! More

Great service and good customers service even with the pandemic we have they been able service my truck. They keep me updated throughout text msg. pandemic we have they been able service my truck. They keep me updated throughout text msg. More

Awesome service highly recommend. Only good things to say about the staff and how quickly my car was serviced. Thank you to the entire staff about the staff and how quickly my car was serviced. Thank you to the entire staff More

horrible horrible dealership, dont waste your time or money horrible service and i will not be bringing my vehicle back for anything here. i was quoted 4 hours to get an oil change and tire rotation done and 5 horrible service and i will not be bringing my vehicle back for anything here. i was quoted 4 hours to get an oil change and tire rotation done and 5 hours later no one had contacted me or responded to my texts for and update. when calling them for an update, the first time they didn't answer, they second time they put me on hold for 20 minutes and then hung up, and the third time i was immediately put on hold and someone finally picked up the phone after 5 minutes. regardless of how busy a service dept is, there is absolutely no reason to not even text or call with an update within those 5 hours. on top of all of that, the service advisor, manny, stated the technician was working on the vehicle at that time. i'm not sure why i even bothered making an appointment at 10am if they weren't going to start on it until 3pm. his only form of apology was "it's going to be done today regardless". if this isn't the worst customer service i've ever experienced i don't know what is. terrible dealership, i don't recommend to anyone. More