Island Hyundai

Terrible Service I went in for a recall and free undercarriage corrosion service. I arrived at 7:15 and drove my vehicle right in. I was told that service would begin I went in for a recall and free undercarriage corrosion service. I arrived at 7:15 and drove my vehicle right in. I was told that service would begin at approximately 8. I saw my vehicle on a lift at about 8:30 and assumed the undercarriage was getting done. At about 9:15 I saw my vehicle parked in a different part of the shop. I checked on it every 15 minutes or so and noticed that no one had touched it and the hood was never opened. I inquired about when it would be done at 10:45. I saw someone looking for my paperwork and shaking his head while questioning several mechanics. Finally, just before 11, he came back and told me that it was ready. I told him that no one had touched it for over 90 minutes and inquired why I was left to wait without being told it was done. He simply stated that it could not have been more than 45 minutes and walked away. I inquired if the recall had been taken care of and he said that it was but he could not provide any paperwork since the computers were down. I do not believe that the recall was taken care of because there was no time for it to be worked on. Nevertheless, I did not get an apology for having waited such a lengthy time even after my car was supposedly completed. More

Great leasing experience Both employees were very helpful and helped to expedite my transaction. The service was top notch. They answered all of my questions. Great experience Both employees were very helpful and helped to expedite my transaction. The service was top notch. They answered all of my questions. Great experience overall. More

Great experience Rich was great from start to finish. He went out of his way to get me the color I wanted . Overall very good experience would definitely recommend thi Rich was great from start to finish. He went out of his way to get me the color I wanted . Overall very good experience would definitely recommend this dealership. Very happy with my Sante Fe. More

Got the vehicle I needed Larry was great at getting me into my new car, I told him I wanted something with awd and he put me into a Tucson and worked with me on the pricing, h Larry was great at getting me into my new car, I told him I wanted something with awd and he put me into a Tucson and worked with me on the pricing, he is a great saleman More

VERY GOOD EXPERIANCE VERY FRIENDLY AND HARD WORKING DEALERSHIP THEY WENT ABOVE AND BEYOND HELPING US SHOWED US COLORS AND TEST DROVE THE CAR NOT PUSHY SAT DOWN WITH DETAIL VERY FRIENDLY AND HARD WORKING DEALERSHIP THEY WENT ABOVE AND BEYOND HELPING US SHOWED US COLORS AND TEST DROVE THE CAR NOT PUSHY SAT DOWN WITH DETAILS More

More than happy Good honest environment. Made the purchasing experience pleasant easy. Need more dealerships and employees like island Hyundai. Dealership was clean. Good honest environment. Made the purchasing experience pleasant easy. Need more dealerships and employees like island Hyundai. Dealership was clean. Had a well amount of vehicles to browse. More

Very experience Rocco went above and beyond our expectations in helping us lease our 2015 Hyundai Sonata. In the future we'll be sure to touch base with Rocco when l Rocco went above and beyond our expectations in helping us lease our 2015 Hyundai Sonata. In the future we'll be sure to touch base with Rocco when looking to lease or purchase our next car. More

I have no regrets getting the vehicle Ok it good on gas plus it ride real nice - stop on a dime - love it The service was just great plus the dealer was very helpful it was all good Ok it good on gas plus it ride real nice - stop on a dime - love it The service was just great plus the dealer was very helpful it was all good More

Bought a new car in just one visit! My wife and I went to the dealership only intending to look at and test drive the 2016 Hyundai Tucson. Our salesman, Richard Armstrong, presented the My wife and I went to the dealership only intending to look at and test drive the 2016 Hyundai Tucson. Our salesman, Richard Armstrong, presented the features of the vehicle, answered all our questions, and took us on a test drive. The dealership gave us a good price on the vehicle, made us a fair offer on our trade-in, and took care of all the paperwork so that we could take ownership of the new vehicle that day. We were treated courteously and professionally. Even the add-ons we wanted (cargo cover and remote starter) were ordered that day. Since our purchase we have been contacted by Mr. Armstrong to make sure that we are satisfied with the vehicle. He has been proactive in getting the add-ons installed. I feel that we have established good communication with him and that we can contact him in the future with any questions or concerns. We have purchased other cars over the years and this is by far the best experience that we have had at a dealership. More

First time leasing Wonderful & helpful staff, got me what i wanted and needed. Unlike other dealerships, Hyundai makes u feel comfortable, they take the time to listen t Wonderful & helpful staff, got me what i wanted and needed. Unlike other dealerships, Hyundai makes u feel comfortable, they take the time to listen to what your looking for and not what they think you should get More