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Island Kia

Staten Island, NY

3.2
177 Reviews

1581 Hylan Blvd

Staten Island, NY

10305

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177 Reviews of Island Kia

January 28, 2026

Dealer a joke, I had to pay both the same month for my old lease and the new one because it fell on the day after payment, even though I'm a repeat customer. Payment huge for a 2024 Kia Seltos. Car is lik More

by suzieq.joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Macaluso
December 31, 2025

Service center negligence caused my car to go on fire and be totaled and the service center laughed at me, literally, saying "what do you want us to do about it?" More

by Pweesant
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service center employee refused to put manager on the phone
October 15, 2025

⭐️⭐️⭐️⭐️⭐️ Vinny the Car Don is incredible! He helped me get out of my lease a year early and had me driving a brand-new car, all in the same day. The whole process was fast, smooth, and stres More

by Erika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Macaluso
August 14, 2025

Horrible service and unprofessional staff! Dropped my car off only for multi point check and they did oil change and tire rotation without asking me first. The car was leased 3 months ago and More

by Carguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin
April 27, 2025

Second lease from the best dealership & best salesperson. James was awesome and efficient throughout the whole process. Answered all questions, got me a good payment, and set up everything for me. Check out More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Greco
June 07, 2024

Very slow to diagnose and not respectful of customers' time. It took them a week just to LOOK at my car. Trash. More

by Telluride Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin in Service
Jun 21, 2024 -

Island Kia responded

I'm sorry to hear about your experience. We strive to provide efficient service and respect our customers' time. Your feedback is valuable, and we will work to improve our processes to ensure a better experience in the future. Thank you for bringing this to our attention.

June 13, 2023

Very polite and knowledgeable, helpful and understanding. The communication was great and I felt confortable during the orocess More

by Briela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie , Vincent Macaluso
Jun 16, 2023 -

Island Kia responded

Thank you Briela for the great review - Island Kia (855) 637-9146

June 24, 2022

Wow what an easy seamless experience. I dealt with Kim and Maria and they were both amazing. Will never shop for another car anywhere else. Thanks Island Auto Group! More

by Liebo11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Crispino
Jul 12, 2022 -

Island Kia responded

Thank you for your 5-star review! We appreciate your kind words and look forward to working with you again. Island Kia (855) 637-9146

October 06, 2021

Great experience with Tay with the buying process everything was quick in and out and provided excellent service and pricing on car we wanted even with shortages. Shout out to enyjah as well for More

by Nj Kishan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylan Saylak
Oct 07, 2021 -

Island Kia responded

Nj Kishan, We are happy to hear about your all around pleasant experience! Our team does their best to make sure every customer is happy and leaves satisfied. We strive to build a relationship with every customer that way you never feel pressured to buy! We are so thrilled to hear that you had a great time at our dealership! Enjoy your new car and if you have any questions or concerns, don't hesitate to contact us! Island Kia (855) 637-9146

April 28, 2021

Was not helpful. Went to see and text drive a used car. It was hit in the front and back which was not disclosed prior. Would not negotiate a price. In fact, tried to add to the price because it wasn’t cer More

by jse698
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember.
Apr 29, 2021 -

Island Kia responded

We apologize for an unsatisfying experience with our team here at Island Kia. Please contact us at your earliest convenience so that we may better understand the situation and resolve any outstanding issues.

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