Island Subaru

First time Car Dealership car purchase....Great experience!! Abigail, the BDC Representative, set up an appointment for me and followed up with me to assure I knew that Daylin would pick me up and take me for my Abigail, the BDC Representative, set up an appointment for me and followed up with me to assure I knew that Daylin would pick me up and take me for my test drive. Daylin was patient, answered all my questions and worked with Greg to make sure I left the dealership with not only the car I could afford but they went far and beyond to make sure I left with the color car I came to buy! Ozzie the "finance guy" made the final transactions smooth and understandable. I love my RED 2014 Subaru CrossTrek! God bless you all. More

Exact car I wanted at a very good price Island Subaru and my sales person Donna N, were wonderful. Found the exact car I wanted, Venetian red crosstown, at a fair price. Walked into the deal Island Subaru and my sales person Donna N, were wonderful. Found the exact car I wanted, Venetian red crosstown, at a fair price. Walked into the dealership in the morning and drove out in the afternoon. Loved the experience, special thanks to Donna for making my purchase go smoothly. More

Awesome experience!!! Out of the many dealerships I've walked into, Island Subaru is on a whole different level. My experience was nothing shy of amazing and I have to than Out of the many dealerships I've walked into, Island Subaru is on a whole different level. My experience was nothing shy of amazing and I have to thank Daniel Sinnona & Joby Joseph at Island. They went above and beyond. I think everyone can agree that walking into a car dealership these days can be difficult & over-whelming. Nonetheless intimidating. But, I promise you that walking into Island is one great experience that you will never forget because after all, our fondest memories are made by the way people made us feel. Danny & Joby! Well done! Nicole and I love our new Forester & Impreza! Thanks a million! -Joe More

Excellent and comfortable buying experience Picked up a 2017 Forester yesterday (5/20/17). Salesperson John Espinoza was a pleasure to deal with, a professional attitude, and went out of his wa Picked up a 2017 Forester yesterday (5/20/17). Salesperson John Espinoza was a pleasure to deal with, a professional attitude, and went out of his way to make this purchase a dream. I ordered the Forester not being in a rush for the vehicle, which changed in 6 days when my Pathfinder died. Needing a vehicle immediately, I returned to see John explaining my situation, to see if I picked a different color or option package I could get a SUV that day. Rather than sell me just anything, John gave me a loaner vehicle to use until the Forester I wanted arrived. When I went to pick up the Forester yesterday there was no push for any additional items as I have experienced in the past. The lease manager offered different warranty options, again not being aggressive. Mr. Espinoza spent over an hour going over all the controls and features, explaining them to me until I was comfortable, answering questions and setting the vehicle up. John also gave me a call the day after to see if I had any questions or concerns. More

Kind, courteous, helpful, professional I have been a fan of Subarus for some time although this was my first purchase. When my wife and I arrived on a Monday mid day it was busy. All the sa I have been a fan of Subarus for some time although this was my first purchase. When my wife and I arrived on a Monday mid day it was busy. All the sales reps were with other customers at the time, so we just sat down and waited. Nearly 30 minutes elapsed before I decided to ask for help because noone seemed to know we were there. Once of the managers literally snapped to attention, was profusely apologetic and introduced us to Daylin, our sales rep. She is a lovely person-warm, friendly, down to earth but very professional at the same time. She immediately began helping us decide on the type of car that we wanted and best suited our needs. She balanced taking our lead with being appropriately suggestive in terms of make, model, and features. This is a relatively new career for her but you would not know it from her basic knowledge, training, and above all people skills. After our purchase some minor problems came up the same day that reuire service. She was responsive and served well as a liaison between us and their service department. Knowing that I have little time to spend at the service department she offered to come to the house, get the car for service, and drive it back. I realize that this may be standard under such cirsumstances but the offer was gracious and greatly appreciated nonetheless. In addition the manager on duty and the fionance manager were helpful and responsive. I highly recommedn this dealership and Daylin above all else. More

Daylin Is Professional We recently leased a 2017 Subaru from Island Subaru. Daylin O was the dealer with whom we worked. She is professional, courteous, and informative. We recently leased a 2017 Subaru from Island Subaru. Daylin O was the dealer with whom we worked. She is professional, courteous, and informative. We specifically appreciated how she listened to our requests with warmth and attention. More

Joby was great and very helpful with everything Joby Johnson was great he explained the new equipment on the car. I was very happy with his service. I definitely recommend him to a friend. Joby Johnson was great he explained the new equipment on the car. I was very happy with his service. I definitely recommend him to a friend. More

A Satisfactory Car-Leasing Experience I have had the pleasure of working with several Subaru Dealerships through both their Service and Sales departments, but I was especially pleased with I have had the pleasure of working with several Subaru Dealerships through both their Service and Sales departments, but I was especially pleased with the attentiveness and patience of the employees at Island Subaru. I worked with Dennis on the purchase of my 2017 Impreza, and feel that he was extremely knowledgeable about the entire process of trading in a lease, and took the time to address financial questions and concerns. I feel that he went above and beyond to answer my questions, and put me at ease with the entire leasing process. He installed my car mats, offered to fill my gas tank, and thoroughly walked me through all the features of my new car - I feel that I received the best possible service at this location. More

Overall Pleasant Experience My wife and I were looking for a new car and know about Subaru's reputation. I was very happy that Island Subaru didn't give us the usual cheesy slim My wife and I were looking for a new car and know about Subaru's reputation. I was very happy that Island Subaru didn't give us the usual cheesy slimy salesman experience one would expect from a Staten Island dealership. We dealt with Dennis who was a complete gentleman and VERY knowledgeable about each model, trim level and accessory packages. He was not pushy, but very interactive. If I had a question at any time during the process, he would text me back within minutes or take my voice call right away. He bent over backwards for us and we would go back to him or recommend a family member to Dennis. Mike from the finance department was wonderful. We had a question after the sale and he got back to us. Thank you, Mike. We decided on the Island Blue Pearl 2017 Impreza 5 door Sport and so far, we love it. We would buy another Subaru from Island Subaru More

You feel like family here I had the pleasure of working with Dennis when I got there and I was trying to buy a new car that day and he made sure I was able to drive it home tha I had the pleasure of working with Dennis when I got there and I was trying to buy a new car that day and he made sure I was able to drive it home that day. Test drive was awesome and informative. Very friendly staff More