Island Subaru

Salesperson Donna was so knowledgeable patient and thorough. If we asked her question she did not know she would research the answer. Thus is the first salesperson that we worked with who knew about t thorough. If we asked her question she did not know she would research the answer. Thus is the first salesperson that we worked with who knew about the cars she was selling. My husband and I never felt pressured to get one car over the other. She listened to our needs and concerns and worked with us. It was great that Subaru made the transition to our new car so easy yes taking care of the registration insurance and license plates for us. And when we went to pick up the car It was Donna who patiently went over all the dashboard technology and helped us get it working. The other staff at Subaru were also great. Everyone was respectful of the new age we live in with masking wearing and sanitizers. More

Salesperson Donna is truly amazing. She is detailed, specific, and honest. Donna knows how satisfy a client's needs. If you looking for a salesperson who knows how to connect, build relationships, and l specific, and honest. Donna knows how satisfy a client's needs. If you looking for a salesperson who knows how to connect, build relationships, and listen Donna is your girl. I truly recommend her you will be walking out with your dream car at your budget price. I guarantee it! More

Condescending Isaiaah the sales rep was great. It was not until we got to the finance manager that the situation turned sour. Ramon, the finance manager treated m Isaiaah the sales rep was great. It was not until we got to the finance manager that the situation turned sour. Ramon, the finance manager treated me and my husband like we were stupid. We stated that we would like to know our final payment before we sit there and the car gets delivered. He kept repeating that he won't know until later. We stated, how can that be. My credit is excellent and there should be no surprises. He goes ok, the price that is on this paper is the price you get, plus the APR. The incentive on that day was .9, He stated that I can't get the incentive because I negotiated a price. He then went and ran my credit and came back at 2.9, which make a 30$ difference monthly. We researched and online it said the highest it should go was 1.9. He didn't want to hear it. He said if we don't like it we can walk away. So, I got up and walked away. I don't need anyone speaking to me as if I am uneducated and as if they are the only dealership around. It is just sad that they waste people's time. More

Good experience This is my second Subaru, love my car. Friendly people not pushy. I would recommend them to my family. My service Ceceliia Sterkaccu is like a friend, This is my second Subaru, love my car. Friendly people not pushy. I would recommend them to my family. My service Ceceliia Sterkaccu is like a friend, More

terrible will never go back to this dealer this is the second time been there for service, and it never went well on the both occasion,staff is very rude. will never go back to this dealer this is the second time been there for service, and it never went well on the both occasion,staff is very rude. More

Great service Great Service. I have been using them since 2004. Cecilia takes good care of us. I would highly recommend this service. Everyone there is friendly and Great Service. I have been using them since 2004. Cecilia takes good care of us. I would highly recommend this service. Everyone there is friendly and accommodating. More

Excellent Service I’ve been going to Island Subaru to get my Crosstrek serviced, so far everything is great. Highly recommend Island Subaru. Mr. Sultan made the transac I’ve been going to Island Subaru to get my Crosstrek serviced, so far everything is great. Highly recommend Island Subaru. Mr. Sultan made the transaction easy. More

Great Experience Bought a Subaru Crosstrek and sales person, Donna Nocerino, and the manager, Greg Kemp, were fantastic. From the moment we entered the dealership, we Bought a Subaru Crosstrek and sales person, Donna Nocerino, and the manager, Greg Kemp, were fantastic. From the moment we entered the dealership, we were made to feel like family. Donna is friendly, professional, patient and honest. With every visit, she took her time, answered all of our questions and let us know we could get in touch with her anytime. When we picked up the vehicle, she walked us through every detail so that we had a good understanding of how everything worked.. During our first visit, we were also introduced to Greg Kemp, who then invited us to a New Owners's Event, which we attended and which was instrumental in helping us make the decision to buy. We very highly recommend Island Subaru. More