Island Subaru

First time I felt a Car dealership was working with me Saw a used Legacy listed on the dealers website for a good price. Went though the online process of scheduling a test drive for said vehicle. Arrived Saw a used Legacy listed on the dealers website for a good price. Went though the online process of scheduling a test drive for said vehicle. Arrived the next day to be told the vehicle was gone I was alittle bummed out. But the Salesman Marvin was a very nice and helpful guy and sat down with me and listened to what I had to say and what I was looking for he never once tried to push just one particular car on me he let me explain my needs then walked around the lot with me checking out every used car we thought might fit my needs. Once we found one we test drove it and he proved very knowledgeable of the vehicle in a way that didnt seem rehearsed or just rehashed from some script he was supposed to read from. Once I decided it was the car I wanted we went inside and before he ran credit or anything we went over the vehicles car fax and all the listed work the dealership had done on the car. That was reassuring that I knew what had happened with the car before it came to the dealership and after all before I had any real stake in the vehicle(i.e running a credit check etc). Once I was satisfied with everything about the car the process of the credit approval and all that was quick and easy. I was introduced to Mike the finance manger who laid out the numbers and answered every dumb question I had. I left to go get someone to drive me back so I could drive the vehicle off the lot that day. In that time they cleaned up the car for me and buffed out a few dings we noticed after the test drive free of charge. Before I left Mike told me he was gonna try to get me a better interest rate then the one presented when I was leaving(which was still a damn good interest rate).And when I came back sure enough he had done just that. Now for the only negative part of this buying experience this dealership is a part of a bunch of dealerships under the Island autogroup umbrella. As such you can see every dealerships vehicle inventory on the autogroups website. When I explained to my family about the car and went online to show them the car was listed $3,500 less then the price I was given in the dealership. It wasnt because of sales or savings it was just flat out listed at a cheaper price. When I returned to the dealership I pointed this out and on their own site(island subaru) it wasnt so but on the autogroups site(island autogroup) it was. They were not mad or rude they were nice about it and honored the price. But there seems to be a big Disconnect between Island autogroups web team and their dealers because I have called dealerships about cars listed on the site only to be told the car doesnt exist or has been sold ages ago or in this case is a different price. I honestly dont feel it was the dealership trying to pull a fast one because they all seemed surprised at the price difference. Thats the only thing stopping this from being a 5 star review. Overall Marvin and Mike made a process I dread into a fun and easy thing buying a car from them is no more of a hassle then going to the store for a weekly shopping trip. It was easy fast and stress free More

Most satisfactory car purchase ever! Clearly the most satisfactory sales experience ever! I have always experienced anxiety and pressure when purchasing a car. Not here! The entire trans Clearly the most satisfactory sales experience ever! I have always experienced anxiety and pressure when purchasing a car. Not here! The entire transaction was pleasant. Sal Mazzella/ sales consultant was excellent; his attention to detail superlative, including phone contact and overall professionalism, graciousness and friendliness. I have highly recommended him since to anyone thinking of visiting the dealership. Greg and Sal were able to resolve/expedite the sale even with a minor lien issue. Anthony Monte was also engaging and thorough while setting up blue tooth device and first service appointment. I purchased a 2017 Cross Trek and love this vehicle! Plan to keep it forever.... Thanks everyone! Donna M. D'Amico More

Amazing service I bought a Subaru legacy yesterday, service was awesome and Joby Joseph was the best, he made my dream come true. Thank you Joby. You made the impossi I bought a Subaru legacy yesterday, service was awesome and Joby Joseph was the best, he made my dream come true. Thank you Joby. You made the impossible possible. 👌 More

John Bintis I bought a Red Ford Fusion from this dealership on January 22nd 2017 from John Bintis. This guy rocks, I've never had a sales rep truly go the extr I bought a Red Ford Fusion from this dealership on January 22nd 2017 from John Bintis. This guy rocks, I've never had a sales rep truly go the extra mile for me, from registration of plates to insurance to finance to purchase, this man was a complete Godsend. He is new at this particular dealership, but he's not new to the game of selling cars. He's well organized and really cares about his customers. He really helped me out what ever powers that be I hope see this and give him the xxxxxxhe seriously deserves. If anyone reads this, please ask for John, it was my first time buying a car, he walked me through the entire process, was really patient a d professional and husband good genuine guy I would recommend him to anyone and anybody. More

Review for Sal Mazzella and team - great service! My husband and I bought two cars in the past 6 months and our experience at Island Subaru was by far superior to our experiences at other dealerships. My husband and I bought two cars in the past 6 months and our experience at Island Subaru was by far superior to our experiences at other dealerships. Sal and Dan were great! Pricing was so reasonable. There were no last minute fees added in and they took care of us the whole time. Sal told us exactly how long everything would take so we weren't left standing around waiting to finalize paperwork and finances. They even installed a brand new battery in the used car we purchased. The process was surprisingly simple and concise and service was great! I've already recommended Island Subaru to family and friends. More

Buyer Beware Traveled to dealership across bridge for 2014 CERTIFIED Subaru Legacy for $15,999 and when salesman came back to me with pricing, gave $15999 advertis Traveled to dealership across bridge for 2014 CERTIFIED Subaru Legacy for $15,999 and when salesman came back to me with pricing, gave $15999 advertised online price + $1995 for certification. When I questioned and showed them the ad on cars.com and their website online with Certification INCLUDED they refused to HONOR the price. VERY Unprofessional and Deceiving. Also certification at several other dealers was $895 and theirs was more than $1000 higher...SMH. First and LAST visit there... More

Sales rep joby Joseph and team I bought my mother A Subaru last Saturday. I went in just to price is out but the service was amazing and everyone is super friendly and they really I bought my mother A Subaru last Saturday. I went in just to price is out but the service was amazing and everyone is super friendly and they really helped me out with the pricing and met all my target pricings. Super happy and I recommend joby very highly. More

Review for Joby Joseph, who is the very good professional. Hello, My Name is Giorgi and I am the fan of Subaru and the member of the Subary club in Tbilisi, Georgia. My wife and me would like to express gra Hello, My Name is Giorgi and I am the fan of Subaru and the member of the Subary club in Tbilisi, Georgia. My wife and me would like to express gratitude towards Mr. Joby Joseph, who helped us very much to find the acceptable deal. He is a good professional, very polite and friendly person. He explained to us in detail everything what we wanted to know and helped us a lot to make appropriate deal. Thank Island Subary that you have a such an experiences and high qualifeid professionals. respectfuly, Giorgi Pateishvili More

Thank you, Mr. Daniel Sinnona We were looking to lease a new Subaru, Forester; and the dealers we had gone were not helpful at all. When we decided to go to Island Subaru in Staten We were looking to lease a new Subaru, Forester; and the dealers we had gone were not helpful at all. When we decided to go to Island Subaru in Staten Island, we met Mr. Daniel Sinnano who was a sales representative at the time. He was very courteous, professional, helpful and knowledgeable of the car we wanted. He took charge immediately and helped us to rectify the mistakes other sales people had made along the way. We recently learnt of his recent promotion. He is working tirelessly to satisfy and make the customers happy. All of the auto dealerships need staff like Daniel Sinnona. CONGRATULATIONS, DANNY, YOU DESERVE 5 STARS. Linnar Ortalan. More

Sam Chorny This will be my first review to anything ever! I'm only doing this because of Sam Chorny's supurb customer service. I went to hicksville subaru before This will be my first review to anything ever! I'm only doing this because of Sam Chorny's supurb customer service. I went to hicksville subaru before I came to island subaru which my friend Ania recommened. The hicksville locations atmosphere was not as welcoming as island subaru amd the sales person there seems like he didnt want to sell me a car. So my friend ania told me about the guy (Sam) that sold her new 2016. She said he will help me and that he is very good. She wasn't lying. Sam was personable. He felt like a friend that wants you to drive away happy and not a saleman that will drain you just to sell a car. Sam is knowlegable and proactive. My island subaru car buying experience was very memorable because of Sam. Im also happy because i know my honda 03 that i trade in is in good hands. I will bring in more hikers in island subaru because of him. I will remember sam till the day I retire my subaru. Heck, i will remember sam forever. Thank you for your world class service and keep up the great spirit Sam! More