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Isringhausen Imports

Springfield, IL

4.9
1,027 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,027 reviews

May 25, 2021

They provide top notch service. Very friendly staff. Excellent mechanics! They got me in very quickly for a light that needed to be replaced. Offered me refreshments while I waited. More

by BJWILL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon last name unknown
May 26, 2021 -

Isringhausen Imports responded

Thanks for the review. Glad we were able to replace your light and get you on your way quickly.

May 25, 2021

My recent visit to ISRINGHAUSEN was EXCELLENT!A little My recent visit to ISRINGHAUSEN was EXCELLENT! A little wait time to visit with a customer from Decatur, a cup of coffee and a bottle of water and my More

by limitedsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 26, 2021 -

Isringhausen Imports responded

Thanks for the great review! We strive to make servicing your vehicle as painless as possible.

May 24, 2021

I had a good experience. I was there for a recall, and was informed Of recommended maintenance due. I had the oil changed, and the two other maintenances recommended More

by CARLAJRABE8591
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m terrible with names, I don’t remember but I do remember he has the same birthday as I do May 27th
May 24, 2021 -

Isringhausen Imports responded

Thanks, Carla. Glad we could help you with the recall.

May 24, 2021

I have nothing but good things to say about my experience. Luke Gedaminski was great to work with. He was detailed, responsive, and answered all questions that I had. With it being my first BMW, L More

by ALYSSA.VANSOLKEMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Gedaminski
May 24, 2021 -

Isringhausen Imports responded

Thanks for the awesome feedback, Alyssa, and for your business! Enjoy your BMW!

May 24, 2021

I came in with my 2020 Volvo .I spoke with Brian with my interest about a new Volvo Suv. your dealership had none available. so I selected a 2021 Mercedes great car. More

by NEWAGE1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mitchell
May 24, 2021 -

Isringhausen Imports responded

Glad to hear you ultimately found a vehicle that meets your needs. Supply is a little constrained right now due to heavy demand, as you probably know. Enjoy your new Mercedes! Be sure to stop by if you have questions about any of the features. We'd be happy to explain them to you.

May 24, 2021

Great service from Gary and Zac and great work done by the service techs. As always this was a good experience with no problems or issues. these guys are the best. More

by GENEDEFRATIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Rogers and Zac Parrish
May 24, 2021 -

Isringhausen Imports responded

Thanks, Gene. Our service team members are the unsung heroes of the dealership.

May 23, 2021

Always a pleasure dealing with such a fine organization that hires only quality individuals. Gary took time to update me numerous times on the status of my 911 a More

by BJENKINS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary in service was exceptional
May 24, 2021 -

Isringhausen Imports responded

Thanks! Our factory-trained techs are the best in the business!

May 22, 2021

Isringhausen always provides excellent service whether sales or service. Brian Mitchell is fantastic and always pays attention to detail. This is the second Volvo I have purchased from Brian and he can More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mitchell, Shawn
May 24, 2021 -

Isringhausen Imports responded

Thanks for your kind words, Mary, and for your continued business. Brian is one of our best! We'll pass along your compliment to him.

May 22, 2021

Came in for warranty work. Service person took the vehicle, indicated it wouldnt take long. I was shown the customer service area. They kept me informed of status. The vehicle was returned, work perfo More

by RFOLDS1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony and Clint
May 24, 2021 -

Isringhausen Imports responded

Thanks! Our service team members are the best in the business!

May 22, 2021

Took care of our service needs promptly - always has and always will! Thank you to Brad Miller and Mike Carver for helping us afterhours when picking up our car! More

by AWE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Brad and Mike
May 24, 2021 -

Isringhausen Imports responded

Glad to hear everything worked out OK! Thanks for your business.

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