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Isringhausen Imports

Springfield, IL

4.9
1,027 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,027 reviews

March 10, 2021

I had a wonderful experience with Isringhausen. I purchased the vehicle online, traveled by plane to pick up the car. A wonderful employee picked me up to finish the deal. I felt they went above and More

by ARJSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Mathiot
Mar 10, 2021 -

Isringhausen Imports responded

Great to hear! We love our out-of-state customers!

March 06, 2021

good diagnosis testing that discovered a problem in starting my car. Got a good price on parts and labor. And my car was repaired the next day and in very clean condition. More

by chuckbue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach, Gary
Mar 08, 2021 -

Isringhausen Imports responded

Thanks, Chuck. Our factory-trained techs pride themselves in "fixing it right the first time."

March 05, 2021

As always, polite, helpful, and excellent service. Always timely and explain the service to be done, parts necessary and costs involved. Car washed and clean when picked up. More

by HFELDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 05, 2021 -

Isringhausen Imports responded

Thanks for your kind words. People love our car washes. The folks in the wash bay do a great job.

March 05, 2021

Great experience, our second time to buy a BMW from Dave. Very accommodating staff, low pressure, straightforward dealing. Will definitely be back in the future! More

by RODVS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Heimlich
Mar 05, 2021 -

Isringhausen Imports responded

Thanks for your continued business. As the saying goes, it's easy to sell a customer one car. The hard part is getting them to come back!

March 05, 2021

Very professional service from start to finish; from making the appointment to driving off the lot. Easy to work with and provided excellent care during the whole process. More

by MARK.STEPHENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 05, 2021 -

Isringhausen Imports responded

Glad to hear you had a positive service experience, Mark. We hope to see you again.

March 05, 2021

I always have the best service with this dealership. I love to shop here! Mike Carver is the best salesman. He goes above and beyond to always make our shopping experiences the best! He is professional a More

by Suzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carver, Sean Oliver
Mar 08, 2021 -

Isringhausen Imports responded

Thanks for the feedback, Suzi. Our service department is the lifeblood of our dealership.

March 04, 2021

Always great service and no high pressure. I have purchased several cars from them always with my original salesman. And took a friend to get her car. More

by JANEINMAINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Plorh
Mar 04, 2021 -

Isringhausen Imports responded

Thanks for your continued business, Jane. And for referring a friend!

March 04, 2021

Always a great experience. Staff is topnotch, friendly and experts in their field. Isringhausen is hands down the best dealership around. This is our third purchase!! More

by JMILLER1673
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Mar 04, 2021 -

Isringhausen Imports responded

Thanks for the compliment and your continued business. It means a lot to us.

March 04, 2021

Fantastic experience. Everything went so smoothly and efficiently. Everyone was extremely courteous and professional! Would highly recommend Isringhausen auto to anyone in the future! Thanks so much! More

by EWOOLBRIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Mar 04, 2021 -

Isringhausen Imports responded

Thanks for the compliment! We love happy customers.

March 04, 2021

Great experience, my second car purchase with Mike Carver, very professional, straightforward, quick and efficient experience. Everyone was very nice and helpful. Would definitely recommend. More

by N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carver
Mar 05, 2021 -

Isringhausen Imports responded

Thanks for the compliment! Mike is one of our best!

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