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Isringhausen Imports

Springfield, IL

4.9
1,027 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,027 reviews

February 27, 2021

My wife and I have purchased several cars from Isringhausen. We’re always treated well. Our salesman, Mike Custer, let me know about a particular car that would be arriving as CPO used car. Whe More

by VHEDHARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Custer & Luke Gedaminski
Mar 01, 2021 -

Isringhausen Imports responded

We're glad you found the car that fit your needs. Thanks for your continued business.

February 27, 2021

I set up an appt with Mike over the phone for 10 A,M, on 2/26/21 I was greeted at the door and Matt explained how the process worked. He gave me an introduction to the service lounge. Several times durin More

by FJM3302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Matt
Mar 05, 2021 -

Isringhausen Imports responded

We're very glad to hear that Mike and Matt took such great care of you. They are both great guys to have on our team.

July 27, 2018

Mike Custer is the best! Mike was incredibly impressive from start to finish. Super responsive, knowledgeable and forthcoming with all the things I needed to know - This is ho More

by Rjs8016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Custer
Aug 14, 2018 -

Isringhausen Imports responded

Thanks for the compliment! We'll pass along your review to Mike.

December 06, 2017

High Level of Sales and Service You can't go wrong when purchasing or having service done here. Scott did a great job showing me vehicles that were not only of the highest quality, More

by illinidem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sabels
Dec 19, 2017 -

Isringhausen Imports responded

Thanks for the praise, illinidem. We consider satisfied customers like you the best form of advertising.

November 15, 2017

Sales Dave Heimlich assisted us with the purchase of a new BMW X5 and gently used Lexus RX350. He is very knowledgeable, patient and professional. We’ll be More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Heimlich
Dec 05, 2017 -

Isringhausen Imports responded

Thanks for your continuing business, Karen. Dave is one of our best. We'll pass along your comment to him.

November 14, 2017

Porsche sales & service Just got my second Porsche Macan from Isringhausen.Mike Custer is a great sales person anytime I have a question about anything I give Mike a call a More

by stlrs00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Custer sales Logan service
November 03, 2017

This is where you should buy or service your car Geoff Isringhausen and his staff are by far the most competent, most efficient, most friendly, most customer-oriented car dealership I have ever set f More

by customerserviceadvocate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Holgren, Jason (service tech), Geoff Isringhausen
Dec 05, 2017 -

Isringhausen Imports responded

Wow! Thanks for your kind words, CSA. We strive to provide the best service experience possible, and your comment lets us know we're on the right track.

November 02, 2017

Unbelievable customer service. Run as fast as you to this dealer if you want to buy or have Service work done on your car. I did not buy my MB there and they couldn’t have been more More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Hofgren, Jason (lead Service tech)
Dec 05, 2017 -

Isringhausen Imports responded

Glad to hear you had a great service experience, MM. We try our best every time, regardless of where you purchased your car.

October 26, 2017

Great service. I purchased a preowned Porsche with an issue discovered shortly after I took ownership. Isringhausen took care of the issue free of charge even though More

by qwertyasdf
Recommend Dealer
Yes
Employees Worked With
Mike Carver
Nov 02, 2017 -

Isringhausen Imports responded

Thanks for the compliment, qwerty. One-time sales don't appeal to us -- we prefer lifetime customers. It's just smart business.

October 10, 2017

Great car buying experience I worked with Scott Sables. He was friendly, great to work with and found me exactly the car I was wanting. He went above and beyond, helping me not o More

by Katie62704
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Sables
Oct 11, 2017 -

Isringhausen Imports responded

Thanks, Katie. Scott is one of our finest sales associates. We'll pass along your compliment to him.

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