J Allen Toyota

Excellent I made an appointment and was taken care of with excellent customer service the service Assistant Manger was on point . He knew his job well I made an appointment and was taken care of with excellent customer service the service Assistant Manger was on point . He knew his job well More

new car experience this was by far a much better experience than i had last weekend at another dealership. salesman (JoVan) knew the car and could answer my questions. this was by far a much better experience than i had last weekend at another dealership. salesman (JoVan) knew the car and could answer my questions. this is my 2nd car i bought from Allen Toyota. More

Good people who appreciate your business! I look at it this way. If Allen Toyota was a restaurant, it must be good because of how busy they are. The young lady who greets and I look at it this way. If Allen Toyota was a restaurant, it must be good because of how busy they are. The young lady who greets and gets you started. Kim my service advisor, tells it like it is. When I had a question if she didn't know, she got the service manager and he answered. I had to wait for the courtesy van to bring me home. So looking at newer models I met Richard he answered my questions on newer models. I'm not thrilled with an added expense. But the people I interacted with from beginning to end , Hanna the new rental manager picking me up. Kim going over my bill answering questions. They let you know they appreciate your business. Like the popcorn too!! Please keep it. More

The way service ought to be! Checked in promptly. No waiting. Everyone was cordial and professional. Couldn't ask for more. The oil change was completed in a reasonable amount o Checked in promptly. No waiting. Everyone was cordial and professional. Couldn't ask for more. The oil change was completed in a reasonable amount of time at a fair price. Coffee station was clean and plenty of fresh coffee available. There was also popcorn and bottled water. The computers were well-maintained. My experience was a pleasant one and would recommend Allen Toyota to anyone. I drive a Lexus and do not want to drive all the way to Metairie for my oil change. Allen Toyota treats me just as well as the Lexus dealership and that is saying a lot. More

Shiny! My usual service and wash. Always a pleasure. Always a great job. Allen Toyota earns my loyalty with each trip in. Keep up the good work!! My usual service and wash. Always a pleasure. Always a great job. Allen Toyota earns my loyalty with each trip in. Keep up the good work!! More

WILL NOT OFFER YOU THE BEST DEAL AND WILL NOT SATISFY I RECENTLY PURCHASED A USED TRUCK WITH NO INCENTIVES/WARRANTY. MY SALESMAN RUSTY WAS ONLY INTERESTED IN SELLING A TRUCK. I RESEARCHED BEFORE ARRIVIN I RECENTLY PURCHASED A USED TRUCK WITH NO INCENTIVES/WARRANTY. MY SALESMAN RUSTY WAS ONLY INTERESTED IN SELLING A TRUCK. I RESEARCHED BEFORE ARRIVING WHAT I WANTED. ONCE THE PRICE NUMBER WAS PRESENTED HE OFFERED ME A USED TRUCK BUT I HAD NOT TIME TO RESEARCH THE NEW TRUCK WITH INCENTIVES. BUT INSTEAD I ASKED HIM FOR THE BEST DEAL AND THE RESULTS IS A USED 2016 WITH 25000 WITH NO WARRANTY. I CALLED BACK ONCE I RESEARCHED INVENTORY AGAIN ONLY TO FINE OUT HE COULD HAVE PUT ME IN A 2017 WITH 8 MILES/WARRANTY. I CALLED MANAGER TO ASK FOR THE A BETTER DEAL AND HE WOULD NOT MAKE IT RIGHT. I WOULD NOT REFER THIS DEALER TO NO ONE DUE TO NOT MEETING THE CUSTOMER BEST INTEREST!! ONLY TRYING TO SELL A VEHICLE!!!! More