Bought my 2017 highlander here and put a tire warranty and a wrap around warranty on it! I brought it here when I got a nail in my tire. Mike screamed at me saying they wouldn’t honor the warranty saying, “it’s your fault you didn’t rotate your tires” when I had questions on why they wouldn’t honor it he repeatedly cut me off screaming, “it was in your paperwork” everytime I would try to say that nobody told me about the policy. He then quoted me 483 when I called my father he refused to speak to him, finally my father just said to do it. When the work was done the new price was magically 615. When I went to pay he started laughing says, “let’s rotate our tires and maybe this won’t happen again” by then I was crying and said I wouldn’t be back. He responded with, “okay” and laughed again. It was an absolute awful experience! Please don’t go here ever!!!