J Allen Toyota

Everybody that works at Allen Toyota is very nice and polite. Jim Ferguson was our sales person and showed us several cars that met our requirements. The last car he showed us had everything we wanted. H polite. Jim Ferguson was our sales person and showed us several cars that met our requirements. The last car he showed us had everything we wanted. He is very friendly and not a pushy salesman. He took his time with us and that means alot to me and my wife. Melissa Myers was able to get us a great payment and worked hard to get us the payment. I highly recommend Allen Toyota. Jim Ferguson is the best salesman I have ever worked with and Melissa Myers is a great finace person to have on the Allen Toyota team. They both worked to get us what we wanted. Thank you to both, Robert and Jennifer Miller More

This has to be the best vehicle service department on the coast. All of the personnel are extremely friendly and courteous. The service and parts department are spotless. It is awesome that they offer compl coast. All of the personnel are extremely friendly and courteous. The service and parts department are spotless. It is awesome that they offer complimentary beverages and snacks while waiting for your vehicle. Your car is returned to you vacuumed and washed. More

Excellent service. Mr. Tiblier made sure to have the Excellent service. Mr. Tiblier made sure to have the technicians perform a detailed inspection of my vehicle for my long distance trip I have planed Excellent service. Mr. Tiblier made sure to have the technicians perform a detailed inspection of my vehicle for my long distance trip I have planed next weekend. I appreciate the detailed overview of the service and the making a note the service was in preparation for a long trip. Thanks... More

The only complaint I have regarding the service of my car is when I got into my car it smelled like someone had either smoked in my car or someone who smoked worked on my car. The problem with this is I'm v is when I got into my car it smelled like someone had either smoked in my car or someone who smoked worked on my car. The problem with this is I'm very sensitive to cigarette smoke and do not allow anyone in my car because of it. The other problem with this issue is, I brought issue to someone's attention last time I picked up my car. I didn't rate you down in anything because you guys do outstanding work, and are one of the best Toyota dealerships I've worked with, if not the best, and I've owned several Toyotas. If you have any questions, please let me know. More

Although the service adviser was nice and friendly, not enough detail was given following the servicing of my car. Received one invoice but did not receive the other invoice with descriptive information of enough detail was given following the servicing of my car. Received one invoice but did not receive the other invoice with descriptive information of work and service performed to my car. Not fully confident in the service provided. I requested a car wash and it looked as though they just rinsed the car off with water and wiped it down. Past car washes looked a lot better. More

Everyone I talked/worked with was exceptional, but especially, Kim, Trey, and Roland at the service desk. Also very helpful and polite were Denise, the cashier and Gail, the nice lady who makes the p especially, Kim, Trey, and Roland at the service desk. Also very helpful and polite were Denise, the cashier and Gail, the nice lady who makes the popcorn. I also ordered parts from Pete and found him to be very helpful, courteous and knowledgeable about the parts I needed. Great group of representatives for your dealership! John (Dick) Henderson More

Dennis at the Service Desk was great! He was very informative and courteous. He made my first experience with Toyota a Great one!! Thanks Dennis! informative and courteous. He made my first experience with Toyota a Great one!! Thanks Dennis! More

I drive in from Florida anytime I need major work done on my Highlander. I love working with Kim! Always friendly and great customer service. my Highlander. I love working with Kim! Always friendly and great customer service. More

Will took care of a recall on on my vehicle quickly and efficiently. I am pleased with the service dept at Allen and would recommend all of their services and sales to anyone. efficiently. I am pleased with the service dept at Allen and would recommend all of their services and sales to anyone. More

The young man that meet me outside was very nice. I told him I wanted an inspection sticker and he took it from there . He walked me inside to the service desk and when my car was ready he came and got me a him I wanted an inspection sticker and he took it from there . He walked me inside to the service desk and when my car was ready he came and got me and walked me out to my car. The service he gave me was better than best. That's why I continue to purchase from y'all. More