J Allen Toyota

Very very very disappointed in today’s service on my daughters 2013 Hyundai Santa Fe! They charged us $123 and some change for an oil change and tire rotation. When we did this same service at Allen Hyu daughters 2013 Hyundai Santa Fe! They charged us $123 and some change for an oil change and tire rotation. When we did this same service at Allen Hyundai, it was $63.55. There is NO way it should be double at another dealer. Highly do not recommend and we will NOT EVER take our daughter Hyundai Santa Fe back there!! Complete rip-off!!! If there was an option for a 0 rating, that is exactly what they would get. When I called them, they had not one reason for the $60 more. Total rip-off!! Can not believe they conduct business this way! More

SALESMAN GREAT,NO BULL.ALL EXPECTATIONS EXCEEDED.CAR WAS AVAILABLE WHEN PROMISED,CLEAN AND TOPPED OFF,DROVE OFF FROM DEALER IN 10 MINUTES,WITH NEW VEHICLE.GOOD TO FIND SALESMAN WITH A NO PRESURE ATTITUDE AN AVAILABLE WHEN PROMISED,CLEAN AND TOPPED OFF,DROVE OFF FROM DEALER IN 10 MINUTES,WITH NEW VEHICLE.GOOD TO FIND SALESMAN WITH A NO PRESURE ATTITUDE AND THAT WAS NOT ON PHONE OR HAD EAR BUDS STICKING OUT OF HIS HEAD.CARL IS TOP SHELF! More

I give 5 stars. Kelvin Murphy and his boss made this experience pleasant and stress free, very professional and I walked out with a big smile on my face and a new car!! experience pleasant and stress free, very professional and I walked out with a big smile on my face and a new car!! More

Excellent experience buying my 2021 Tundra. From the time I entered to the time I drove off I was attended to. The deal was no hassle and was clearly displayed making the decision between the offers easy. Wh I entered to the time I drove off I was attended to. The deal was no hassle and was clearly displayed making the decision between the offers easy. When pushed for just a little better, they made it happen. I highly recommend this dealership. More

I bought a 2018 Jeep Cherokee from Allen Toyota. Chad Gunn was super helpful and upfront throughout the entire process, as this was my first car purchase! Gunn was super helpful and upfront throughout the entire process, as this was my first car purchase! More

Bought my 2017 highlander here and put a tire warranty and a wrap around warranty on it! I brought it here when I got a nail in my tire. Mike screamed at me saying they wouldn’t honor the warranty saying, and a wrap around warranty on it! I brought it here when I got a nail in my tire. Mike screamed at me saying they wouldn’t honor the warranty saying, “it’s your fault you didn’t rotate your tires” when I had questions on why they wouldn’t honor it he repeatedly cut me off screaming, “it was in your paperwork” everytime I would try to say that nobody told me about the policy. He then quoted me 483 when I called my father he refused to speak to him, finally my father just said to do it. When the work was done the new price was magically 615. When I went to pay he started laughing says, “let’s rotate our tires and maybe this won’t happen again” by then I was crying and said I wouldn’t be back. He responded with, “okay” and laughed again. It was an absolute awful experience! Please don’t go here ever!!! More

Easiest people to work with when buying a new or used vehicle. They bend over backwards to achieve customer satisfaction. I would highly recommend this dealership for anyone looking to purchase a new o vehicle. They bend over backwards to achieve customer satisfaction. I would highly recommend this dealership for anyone looking to purchase a new or used vehicle. More

Easiest buying experience ever! They had everything ready and waiting for me! I was able to quickly buy my new vehicle and continue on my day! and waiting for me! I was able to quickly buy my new vehicle and continue on my day! More

This was by far the best vehicle buying experience my family has ever had. Our salesman CJ Gunn was beyond amazing and we will only see him for our next vehicle. family has ever had. Our salesman CJ Gunn was beyond amazing and we will only see him for our next vehicle. More