J Allen Toyota

Hello everyone! I’m pleased with my new car purchase through Allen Toyota.. The process was short and pleasant.. I did not have any problems with financing at all... I wish I could say the same thing a through Allen Toyota.. The process was short and pleasant.. I did not have any problems with financing at all... I wish I could say the same thing about CarMax !! I do not give a lot of feedback period I just stop dealing with that business.. Thanks Allen Toyota and Team 100% awesome ! Kenneth.... More

Worst car service ever! Lie and dishonest mechanic. Bought brand new tundra. Their mechanics screw up more then 4 times. How on earth this place get 4 stars just mind blowing. Try scrolled down. Every Bought brand new tundra. Their mechanics screw up more then 4 times. How on earth this place get 4 stars just mind blowing. Try scrolled down. Every other review is a bad review. 1st I would like to change my thoughts about this place. Alen Toyota Servic. I bought my truck here brand new. 1st issues was the alternator went out. On 1st year I bought it. They fixed it. Then the transmission went out on 2nd year. They try to blame it on my big tire. I told them if my transmission goes out is because of just my tires. Then this would be a very crappy truck. Because my tires is just a little bigger then the original. They finally after 3 months Bring my truck back and forth. They check transmission fluid. Turns out manufacturer over fill it. That can case problems over time. They put in new transmission. Then Months later their oil change guy over tight the nuts plug for oil drain. Leak oil all over my customers drive way. They fixed that problem but I have to pay for cleaning my customers drive way. Now their technician can’t even put a lug nut in right. I end up fixing it myself because I can’t even trust them to put on a simple lug nut on a tire. Makes me wonder what kinda tech they hire. The threads on tires bolts all busted up. Normally you hand tighten the nuts and torque wrench after. This only happens when they don’t hand screw it in 1st. They just slap it in socket and drive it in. What that dose if the threads don’t line up. It blow out the 1st few threads. Then they force it in more. Not realizing they’ve already screwed it up. On every single Of these problem. They try to lie and do not admit their wrong. Customers are not stupid! I paid for 5 years year’s Advanced service with this place. If I don’t do service here. I lose my warranty. This is what their finance guy told me when I perches the truck. How can I even trust this place to service my truck? If their next guy work on my truck and cause more problems they will just point their fingers at the customer. This truck is only 3 years old. I could of been in an accident just because their guys screw up the wheels nuts. Not to mention I have to pay a power washer Guy $300 to clean up my customers driving way. They are supposed to be specialized in their own vehicles. But they know xxxx about their own on the most simple things! One lie after another. To me I think Allen Toyota gets away with a lot of these it’s because their customers do not have knowledge of cars. The only reason I take my truck here for service is because I paid for 5 years service in advance. I’m very busy and I don’t have time to work on my truck. I put my trusted in this place but for them to lie multiple time. That is the same thing as calling their customers stupid. And yes I was stupid to trust this place. Even after the fact they screw up my truck 4 times and lie about it. Never again I will have my truck service here again. They still owe me more service that I’ve already paid in advance. But I rather take this loss then have it service here again. More

EXCELLENT, FAST AND EASY LIKE THE TOYOTA FLEET, THE SALES TEAM WORKS LIKE A WELL OILED MACHINE, GIVING ME WHAT I WANT, HOW I WANT IT, RIGHT NOW. OUTSTANDING. THANKS PAUL O'BAN LIKE THE TOYOTA FLEET, THE SALES TEAM WORKS LIKE A WELL OILED MACHINE, GIVING ME WHAT I WANT, HOW I WANT IT, RIGHT NOW. OUTSTANDING. THANKS PAUL O'BANNON FOR INTRODUCING ME TO THE REST OF THE TEAM, A SEAMLESS EXPERIENCE. LAISSEZ LES BON TEMPS ROULER! More

Everyone was absolutely the best!!! Buying a car has never been so easy. The entire team at Allen Toyota was so nice and just made the entire process of buying my car very easy... I would highly recomme never been so easy. The entire team at Allen Toyota was so nice and just made the entire process of buying my car very easy... I would highly recommend this dealership. More

Great people to deal with Wayne was really a great sales and Leo worked me a really good deal that I couldn't turn down. and Leo worked me a really good deal that I couldn't turn down. More

Ben was a patient and helpful Salesman. Worked with me to find the truck I wanted and made the experience a good one. Recommend him for your new and used car search! find the truck I wanted and made the experience a good one. Recommend him for your new and used car search! More

Wayne was honest and forthright with all aspects of vehicle. He took the time with my wife and explaining everything on cars operations and Bluetooth. He’s an asset to your company and I even promised vehicle. He took the time with my wife and explaining everything on cars operations and Bluetooth. He’s an asset to your company and I even promised him some homemade wine 🍷! We finished the paperwork with Jason Smith who was another excellent representative of your company working with a broken toe and still able to be friendly and courteous. I liked him immediately!! More

Allen every time Feels like family and the product is outstanding I can’t wait to go in and get serviced great people that really care about me and my wife and the veh Feels like family and the product is outstanding I can’t wait to go in and get serviced great people that really care about me and my wife and the vehicle we drive More

Always professional, knowledgable and fair. While I realize the prices of the Camry and other cars has risen in price, the various ways to evaluate the most economical options was clearly provid While I realize the prices of the Camry and other cars has risen in price, the various ways to evaluate the most economical options was clearly provided to me by 'Raymond'. his patience with the car buying process, lease trade in and all the essentials seemed pretty comprehensive. 5th car from this dealership and only rarely have a walked away disappointed in the process. usually has depended on the person rather than the dealership's willingness to negotiate. By far, I believe their warranty and maintenance program is superior to others and I've never had a bad experience in the five years I've been using them. More

Don't go here for a used car. Purchased a 2012 Volkswagon Gti from them in October 2018. What a mistake they brought the car to me at home. I drove the car not even 30 miles and th Purchased a 2012 Volkswagon Gti from them in October 2018. What a mistake they brought the car to me at home. I drove the car not even 30 miles and the low coolant light came on took it back to them and they said it needed a water pump. They told me it would be $1,700 I told them no I wanted my money back then they agreed to so called agree to fix it. Well I had to wait three weeks to get my car back but they did provide a loaner car. But to my surprise they only temporarily fixed the problem with k-seal which has only caused me more problems first off I had to replace the radiator and now I'm going to have to replace the waterpump in which they claim to have fixed in the first place. So buyers beware they only want your money and dont care how they have to lie to get it. I will never do business with them again and I will not recommend them to anyone looking to purchase a vehicle. More