J Allen Toyota

Don't go here for a used car. Purchased a 2012 Volkswagon Gti from them in October 2018. What a mistake they brought the car to me at home. I drove the car not even 30 miles and th Purchased a 2012 Volkswagon Gti from them in October 2018. What a mistake they brought the car to me at home. I drove the car not even 30 miles and the low coolant light came on took it back to them and they said it needed a water pump. They told me it would be $1,700 I told them no I wanted my money back then they agreed to so called agree to fix it. Well I had to wait three weeks to get my car back but they did provide a loaner car. But to my surprise they only temporarily fixed the problem with k-seal which has only caused me more problems first off I had to replace the radiator and now I'm going to have to replace the waterpump in which they claim to have fixed in the first place. So buyers beware they only want your money and dont care how they have to lie to get it. I will never do business with them again and I will not recommend them to anyone looking to purchase a vehicle. More

I went through the process of the wholesale price because I have a used car dealership . First of all The discrimination / racist was already in place from the rep . The sales rep gave me the wholesale price I have a used car dealership . First of all The discrimination / racist was already in place from the rep . The sales rep gave me the wholesale price for the vehicle. Went to purchase the vehicles the next day and it was this and that .As my business partner was talking to the sales rep he started cursing and told us we would have to leave and he was not doing business with us because we went to the front to get more information on to why we getting the run around. It was a very racist situation. I sent over proper documents and was given the price to purchase.... It's a sad situation because I have been doing business for years and this was so unprofessional and racist . Racist Racist Racist . THAT IS MY REVIEW... More

Excellent Service The General Sales Manager made this the most stress free car purchase I have ever had. The salesman and the Finance Manager were so awesome that Allen The General Sales Manager made this the most stress free car purchase I have ever had. The salesman and the Finance Manager were so awesome that Allen Toyota has made us customers for life because of the phenomenal service. More

AWESOME CUSTOMER SERVICE Allen Toyota has the best customer service on the Coast! They're professional, courteous, informative, and find exactly what you are looking for in a Allen Toyota has the best customer service on the Coast! They're professional, courteous, informative, and find exactly what you are looking for in a vehicle. More

It went very well. I scheduled an appointment and my vehicle was serviced in a timely manner. The service advisor discussed the diagnosis or status of my vehicle and adv I scheduled an appointment and my vehicle was serviced in a timely manner. The service advisor discussed the diagnosis or status of my vehicle and advised of upcoming discount services. More

Great dealership. Allen Toyota is a super car dealership. The employees from sales people to consultants are great. Actually everyone I've ever come in contact with hav Allen Toyota is a super car dealership. The employees from sales people to consultants are great. Actually everyone I've ever come in contact with have been so good. My consultant, Will Johnson, is excellent. In addition, whenever I come in if the young lady , Kaytelin Stewart, who sold me the car is in she always looks me up to say hey and chat for a few minutes . Allen Toyota is outstanding . More

Salesman was great. I asked him for some upgrades,done I have done business with Allen for years. I always feel they have been good to me. I feel I get great sales and great service. I have done business with Allen for years. I always feel they have been good to me. I feel I get great sales and great service. More

Great service better personal. Every time we go in for service or anything the employees are most helpful and courteous. I’ve always been well informed about my veh better personal. Every time we go in for service or anything the employees are most helpful and courteous. I’ve always been well informed about my vehicle. Keep up the good work! More

It's all good Very convenient authorized dealer service. Make appointment for time satisfactory to schedule, get personal attention from a friendly service represen Very convenient authorized dealer service. Make appointment for time satisfactory to schedule, get personal attention from a friendly service representative and wait in comfortable lounge while vehicle is getting serviced in a very reasonable time. What's not to like. More

Phenomenal Service Allen Toyota went above and beyond to make sure I received the car I wanted. The environment is welcoming from the moment you walk in the door. The em Allen Toyota went above and beyond to make sure I received the car I wanted. The environment is welcoming from the moment you walk in the door. The employees are all smiles and there is laughter in the sales room! Kelvin Murphy jumped through hoops to make sure my car was absolutely perfect. After sitting in 5 cars (air conditioners already running in the 100 degree heat) we found the perfect match! The finance department was extremely thorough and it was a pleasure doing business with Calvin. Over all A+++ dealership!! I will be returning regularly for my tune ups and details! More