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J.B.A. Chevrolet

Glen Burnie, MD

4.7
1,106 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 1,106 reviews

August 30, 2024

I was updated with what was going regularly. It was nice to be aware of what and how the problem with my vehicle was going to be implemented to fix. The service advisor was exceptional. Very r More

by timberwolf105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John J. Knoerlein Jr.
Sep 05, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2024

This was an excellent experience, we will be back! Thank you for all the help! More

by getwiserhythm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ristaino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 30, 2024

The customer service was excellent. He kept us up-to-date with the progress of our vehicle. More

by MEGIB56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 29, 2024

Very satisfied: Professional sales team and accounting was as excellent. Went in on a whim and left with a new car. More

by marcrita42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

J.B.A. Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing J. B. A. Chevrolet and we hope to see you again soon!

August 28, 2024

I'm giving 1 rating of 2 because - I asked if they could just check my check engine light and tell me the code and was told no because it is a Volkswagen. Then after the oil change I had to bring it back More

by KUPKAKE1163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 29, 2024 -

J.B.A. Chevrolet responded

We regret to hear that you had this experience with us. Please reach out to Ben Aiello at 410-766-6315 when you can so we can address this situation directly. Thank you and have a great day.

August 26, 2024

Very professional team and competitively priced vehicles. Streamlined buying process made this purchase very easy. More

by rberzonski2
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JD
Aug 31, 2024 -

J.B.A. Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2024

I brought my car in for service, the work was done in a timely manner and fixed my problem. My service rep. was exceptional and looked out for me. More

by CARLA_ISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Knoerleine
Aug 31, 2024 -

J.B.A. Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2024

But I had a nail in my tire. Instead of finding the nail. Y'all said I needed a new tire and was gonna charge me 250. More

by HOPEASKEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Big Black guy with a bald head Was Excellent and 5 stats. He is always given good customer service.
Aug 31, 2024 -

J.B.A. Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to Ben Aiello, 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you.

August 24, 2024

I am a repeat customer. I am very satisfied with the dealership. My sales person was very professional and accommodating. More

by TAMIKASCRUGGS74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ristaino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

J.B.A. Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. We sincerely value your business and look forward to your next visit!

August 22, 2024

They definitely cater to the millennial texting crowd. I guess you do what you need to do to appeal to the latest trends. They have adapted service relationships well to the new technology. Trouble is old More

by sdayequipmentsup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not listed but not sure, Does Rachael sound right. Maybe one other.
Aug 24, 2024 -

J.B.A. Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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