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J.B.A. Chevrolet

Glen Burnie, MD

Overview
Employees
Reviews
Vehicles
4.6
1,485 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 1,485 reviews

July 12, 2024

Service was great. The personal was polite and courteous. Great experience. They have coffee, snacks and a TV. What more can you want.😁 More

by BILLSSEARAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry did not remember
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Jul 14, 2024 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 12, 2024

They were real busy, but they got the job done and I was happy about that More

by lady1mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names
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Jul 14, 2024 -

J.B.A. Chevrolet responded

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

July 12, 2024

Very Happy with my vehicle, thank you it runs very well I'm very Happy with it More

by smithtyrone675
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2024 -

J.B.A. Chevrolet responded

Thank you for taking the time to leave a review for us at J. B. A. Chevrolet. We're happy we could meet your expectations! We hope you have a great day!

July 12, 2024

Jba has always taken good care of me and my vehicles. I intend to keep giving them my bussiness. More

by JYAZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
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Jul 14, 2024 -

J.B.A. Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

July 12, 2024

Service advisor Brittany is always friendly and helpful. The work is done in a timely manner. I've actually mentioned to several of my friends how great the service is at JBA, More

by JEFBUT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jul 14, 2024 -

J.B.A. Chevrolet responded

Thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at J. B. A. Chevrolet!

July 12, 2024

Brittany exceeded our expectations on service, communication, and execution. Our repair was prioritized and downtime was less than 24 hours. We look forward to using JBA for all our Chevrolet need More

by KABBOTT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany White
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Jul 14, 2024 -

J.B.A. Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for choosing J. B. A. Chevrolet and we hope to see you again.

July 11, 2024

i was today in the dealer for following service but they finished in 5 minutes literally they dont checked the whole truck for any other problem i was expecting they check my breaks and tire rotation becaus More

by luis torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Schuey
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Jul 13, 2024 -

J.B.A. Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to Ben Aiello us at your earliest convenience at 410-766-6315 .

July 11, 2024

Have been working with John Knoerlein at JBA for years. John makes sure I am well informed. More

by jd854200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Knoerlein
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Jul 13, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to John here at J. B. A. Chevrolet! We look forward to your next visit! Take care!

July 10, 2024

Horrible customer service I have bought two truck from here and will never buy another one here again More

by SCOTT2770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jul 11, 2024 -

J.B.A. Chevrolet responded

Please call Ben Aiello 410-766-6315 so we can resolve any issue.. Thank you.

July 10, 2024

I CHECKED IN AND WITHIN A HOUR I HAD MY CAR BACK AND THE MAINTENACE HAD BEEN COMPLETED I COUND NOT ASK FOR ANYTHING BETTER THANK THE SERVICE DEPARTMENT FOR DOING A GREAT JOB. More

by thekeens08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Canton
Report | Print
Jul 12, 2024 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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